Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of post-secondary education
21
21
years of professional experience
Work History
Deli Clerk
Costco
Courtenay, Bc
08.2026 - Current
Prepare meals such as, salads, dinners, house made sausages ect..
Prep cook
Dishwasher
Cleaner
Sliced, weighed, and packaged deli products following Costco food safety standards.
Assisted Costco members with product questions and special deli requests.
Rotated deli inventory to maintain freshness and proper product rotation.
Cleaned work surfaces, slicers, and equipment to support sanitation requirements.
Monitored temperatures for perishables and reported food quality concerns.
Organized backroom supplies and supported daily deli production tasks.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Owner
Helping Hands Senior Care
Penticton, British Columbia
08.2020 - 05.2025
Managed daily operations for a senior care service, ensuring quality client experiences.
Developed individualized care plans tailored to each client's unique needs.
Daily tasks included preparing meals, laundry, housekeeping, doctors visits and day trips.
Trained and supervised care staff, promoting best practices in senior assistance.
Implemented safety protocols to enhance client wellbeing and minimize risks.
Maintained relationships with existing clients by providing superior customer service
Level 1 First Aid certificate
Food Safety Certificate
Manager
Shake A Paw Pet Grooming
Penticton, British Columbia
07.2014 - 07.2019
Managed daily operations for pet grooming services and customer interactions.
Trained staff on grooming techniques and customer service standards.
Coached, mentored and trained team members in order to improve their job performance.
Monitored staff performance and addressed issues.
Developed schedules for groomers to optimize workflow efficiency.
Ensured compliance with health and safety standards in the grooming area.
Oversaw inventory management for grooming supplies and equipment.
Resolved customer inquiries and complaints to ensure satisfaction.
Level 1 first aid certification
Pet first aid certification
Owner
Paws On The Run Grooming & Pet Sitting
Port Alberni, British Columbia
11.2005 - 08.2012
Provided excellent customer service to pet owners during appointments.
Maintained cleanliness and organization of grooming tools and workspace.
Communicated grooming needs and recommendations to pet owners effectively.
Managed appointment scheduling to optimize workflow throughout the day.
Educated clients on proper pet care and grooming maintenance techniques.
Maintained a clean and organized work environment.
Provided advice to pet owners on proper nutrition, behavior modification techniques and general care of their pets.
Communicated with clients regarding their pet's health and well-being
Education
Food Safety Certification - Food Safe 4U
Online
04.2024 - 04.2029
Health Care Management
Okanagan College
Kelowna, BC
09.2019 - 07.2020
Business Administration
North Island College
Courtenay, BC
09.2013 - 01.2014
International Pet Groomer - Professional Pet Grooming
IPGA
Nanaimo, BC
07.2005 - 11.2005
Skills
Care plan development
Safety protocol implementation
Staff training
Client relationship management
Client service
Conflict resolution
Effective communication
Timeline
Deli Clerk
Costco
08.2026 - Current
Food Safety Certification - Food Safe 4U
Online
04.2024 - 04.2029
Owner
Helping Hands Senior Care
08.2020 - 05.2025
Health Care Management
Okanagan College
09.2019 - 07.2020
Manager
Shake A Paw Pet Grooming
07.2014 - 07.2019
Business Administration
North Island College
09.2013 - 01.2014
Owner
Paws On The Run Grooming & Pet Sitting
11.2005 - 08.2012
International Pet Groomer - Professional Pet Grooming