PEGGY PARENT

Assess financial eligibility (audit) files identified by the Ministry. Perform comprehensive reviews interpreting 3rd party information against existing information as it relates to mandatory verification process areas. Identify discrepancies and fraud, maintaining data and caseload management while determining next steps to complete financial review or investigation within the deadlines.

Conduct client interviews by email, phone or in person and accurate entry of evidence in data systems which may result in calculating overpayments or arrears. Prepare detailed notes of audits findings as many of these are the basis for internal reviews and or request for SBT's.

Responsible for timely completion of audits and other assignments. Ensuring adherence to local policies, procedures, directives and legislative requirements ensuring respect and confidentiality.

Collaborate with staff, colleagues and community partners as required.

Additional duties and responsibilities include:

-Freedom of information requests,

-Completed fraud investigations,

-Lost & stolen cheque process.

-Immigration Cognos reports

-Currently involved with Proof of Concept Pilot Project

-RBED Ongoing Transition ( casefile cleanup of windsor/essex county files PTRA )

Weekly meetings with Ministry to review, verify provide feedback, challenges workflow improvements.

Responsible for interviewing applicants, determine initial and ongoing eligibility. Effectively manage caseloads and ensure legislative requirements are met. . Assisting participants to develop and monitor employment/care plans that support and encourage self reliance. Develop and maintain good rapport with clients, staff members, liaison with community agencies as well provide appropriate community referrals. Successfully navigate Data entry into computer database. Perform other duties as required.

Caretaker Pool

Conducted home visits and assess living environment, provided appropriate referrals to relevant community agencies.

Responsible for case management; counsel clients in respect to health, hygiene, debts, household management, including assessing client's area of needs encouraging positive family relationships; act as a resource for staff, advocate on behalf of client; complete applications for assistance, document and verify information; make recommendations as to eligibility; other related duties as required.

1 year contract