Communicated with clients and service providers to provide updates on work progress.
Resolved customer complaints and issues to drive satisfaction and loyalty.
Coordinated and monitored service activities to confirm work met all requirements.
Assessed customer needs and developed solutions to meet needs.
Homecare Aide
Extendacare
08.1998 - 08.2011
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Cooked tasty, nourishing meals for patients to promote better nutrition.