Experienced, dynamic hands-on leader with a strong history of success in grant allocations, strategic planning, board governance and stakeholder engagement. Excellent reputation and expertise in relationship building and strategic engagement in a variety of sectors including education, health and social services. Energetic and passionate communicator experienced in storytelling consistently raising the profile of causes and organizations.
• Worked in collaboration with the adult and youth community as well as police, school boards, businesses, politicians, health, service clubs and agencies to address community needs of children, youth and their families.
•Managed special events and fundraising activities including golf tournaments, awareness campaigns, third party events and proposal writing
• Responsible for both print and television media interviews regarding children and youth community issues as well as preparing others (including youth) as spokespeople
• Designed and secured donor support for the Community Helpers Program, an award-winning youth suicide prevention program. This program won the Canadian Donner Foundation Award of Excellence in Social Service Delivery, the Metropolitan Insurance Company's Award of Excellence in Suicide Prevention as well as the Ontario Rural Foundation Award of Excellence for Partnerships in the Voluntary Sector
• Designed and led Summer Youth Drop In Program (1991-1998), an award-winning partnership with the Ontario Provincial Police, Kanata and Goulbourn Parks and Recreation Departments and the Youth Services Bureau to provide safe, youth-friendly environments for social-recreation programming
• 2002 Ottawa Carleton District School Board Community Partnership Award
• 2003 Canadian Association for Suicide Prevention National Service Award
• 2007 United Way Canada National Service Award
• 2012 United Way Canada National Service Award
• 2014 United Way Ottawa Community Builder Award
• 2014 Youville Centre Community Angel Award
• 2014 Ottawa Youth Justice Network Leadership Award
Presenter at local, provincial and national conferences with highlights including:
• Children's Mental Health Ontario
• Ontario Association for Community Health Centres
• Canadian Association for Suicide Prevention
• Canadian Association for Pediatric Health Centres
• Community Policing of Ontario
• Ontario Youth Police Officers
• Parks and Rec Ontario
• United Ways of Ontario
• United Way Canada
• Northern Ireland Police Services Board (2003-2005)
Designed and delivered community and police leadership programs for the Northern Ireland Police Services Board and their District Police Partnerships with a team from the Ontario Provincial Police, Toronto Police Service and the University of Ottawa.
• Queen's University School of Business Community Policing Management Program (Provincial Executive Team 2001 - 2005)
Under the umbrella of the Queen's School of Business, the Canadian Police Leadership Forum and the Ontario Government, this education and training program was designed for police managers and community leaders to develop effective police-community problem solving partnerships.
• Alberta Health Services (2008 - 2012)
Consultant on provincial-wide Community Helpers Program, a youth mental health promotion initiative that originated in Ottawa. In partnership with Alberta Health Services and Life Role Development Services, developed the training manuals, communication materials and provided ongoing training, mentor and support to the program coordinators from across Alberta.
• Akausivik Inuit Family Health Team (2014)
Designed and facilitated a 2-day Board and Staff retreat for the newly funded organization setting the stage for their strategic planning process
• Austen, P. & Clark, R. (1999). Ontario Provincial Police - “You've Had Prenatal, Now Get Preteen” – A Guide to Understanding Youth Behaviour, Parenting and the Law
• Austen, P. (2003) Community Capacity Building and Mobilization in Youth Mental Health Promotion, Health Canada, Cat. No. H39-4/23-2003E-PDF, ISBN 0-66235783-3
• Redekopp, D. E. & Austen, P. (2010) Community Helper's Program Coordinator Training Guide, Life-Role Development Group Limited and Alberta Health Services