Pegah Toloeifarkosh
Richmond Hill,ON
Summary
Friendly Head Server with significant track record of creating excellent service environments. Maintain loyal customer base by building personal relationships with guests. Systematically train and support servers every day to maximize team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Head Server
Darbar Persian Grill
11.2022 - Current
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Server
Darband Restaurant
09.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Managed over 50 customers per day
- Increased sales significantly by upselling higher-end products to customers.
Education
Advanced Diploma - Software Engineering
Centennial College of Applied Arts And Technology
Scarborough, ON12.2025
Skills
- Menu Recommendations
- Wine and Liquor Service
- Team Supervision
- Seating Assignment Preparation
- Attention to Detail
- Positive and Friendly Attitude
- Alcohol Serving
- Increasing Sales
Certification
Smart Serve Ontario Certification
Timeline
Head Server
Darbar Persian Grill
11.2022 - Current
Server
Darband Restaurant
09.2022 - 11.2022
Advanced Diploma - Software Engineering
Centennial College of Applied Arts And Technology
Smart Serve Ontario Certification
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