Pegah Shirazaki
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Management Team Member
Starbelly
11.2021 - 04.2024
- Managed cross-functional projects, ensuring timely completion and alignment with company goals.
- Provided comprehensive training for new hires, facilitating seamless integration into the existing management structure.
- Enhanced communication between departments by establishing regular meetings and progress updates.
- Led budget planning initiatives to ensure optimal resource allocation across all departments.
- Fostered a culture of continuous improvement by encouraging team members to share feedback and ideas for operational enhancements.
- Identified opportunities for process improvement and implemented changes that reduced operational costs.
Receptionist
Massage Heights
01.2019 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - Psychology
Mount Royal University
Calgary, AB06.2024
Skills
- Coaching and Mentoring
- Customer Focus
- Innovation and Creativity
- Organizational Development
- Time Management
- Verbal and written communication
- Staff Training and Development
- Staff Development
- Workforce Management
- Problem-Solving
- Attention to Detail
Languages
Persian
Native or Bilingual
Timeline
Management Team Member
Starbelly
11.2021 - 04.2024
Receptionist
Massage Heights
01.2019 - 12.2020
Bachelor of Arts - Psychology
Mount Royal University
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