Pegah Alavi
London,ON
Overview
6
6
years of professional experience
Work History
Store Manager
Cito Pizza
12.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Owner
Gusto Pizza & Wings
03.2023 - 11.2023
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
Store Manager
Gino's Pizza
10.2018 - 05.2022
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Ayat
Tehran, Iran06-1999
Skills
- Customer response
- Training and mentoring
- Inventory control
- Store merchandising
- Staff supervision
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Store Manager
Cito Pizza
12.2023 - Current
Store Owner
Gusto Pizza & Wings
03.2023 - 11.2023
Store Manager
Gino's Pizza
10.2018 - 05.2022
High School Diploma -
Ayat