Peeyush Gulati
Scarborough
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
6
6
years of professional experience
Work History
Account Executive
Canadian Appliance Source
04.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Producing sales through email, phone, chat and assisting customers in all aspects of the sales transactions
- Provide expert product knowledge to customers to build sales and minimize returns and advise customer of additional services and warranty protection
- Exceeded sales targets consistently by identifying new sales opportunities and creating customized solutions for clients.
Loss Prevention Specialist
TD Bank
08.2021 - 03.2022
- Provide customers with the best solutions and offer guidance on how TD's digital assets can further help them with their needs, now and in the future
- Deliver outstanding service and/or sales support with minimal to moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time
- Play a key role in addressing customer concerns and be accountable for problem solving and/or raising matters to the appropriate people.
- Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice
- Work effectively as a team, use and learn from each other's knowledge and support my co-workers to resolve customer issues, and improve efficiency of the advice team,
Technical Sales Representative
Voysus
09.2018 - 07.2021
- Selling Heating, cooling and plumbing products to existing and potentially new customers.
- Managing inbound calls, working on Reliance CMS, Citrix, Reliance Net, Onex and Microsoft outlook and Excel.
- Setting B2B appointments and sending e-mails and schedule following up calls with clients.
- Obtain clients information such as name, address, and payment method, and enter orders into computers.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Making quick notes and tracking client's information during call discussions, handling customer complaints and queries regarding H/VAC products and booking service appointments as per customer requirements.
Education
Ontario College Diploma - Business General
St Clair College
North York, ON01-2021
Bvoc - Dance
APJ COLLEGE
Jalandhar,Punjab, India 03-2017
Skills
- Client relationship building
- Risk management
- Multitasking
- Customer relations
- Telephone communication
- Sales proficiency
- Account management
- Complaint Handling
Languages
English
Professional Working
Hindi
Professional Working
Timeline
Account Executive
Canadian Appliance Source
04.2022 - Current
Loss Prevention Specialist
TD Bank
08.2021 - 03.2022
Technical Sales Representative
Voysus
09.2018 - 07.2021
Ontario College Diploma - Business General
St Clair College
Bvoc - Dance
APJ COLLEGE
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