Pedro Javier Ortiz
Toronto,ON
Summary
Seeking a position as a Police Officer to positive relationships with the community through communication, education, and collaboration to foster trust and cooperation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Guard
Yorkdale Security
Toronto, ON
01.2024 - Current
- Respond immediately to any requests for assistance from customers, tenants and employees
- Respond immediately to all emergencies and co-ordinate response activities in accordance with established procedures
- Ensure maximum customer, tenant and employee safety at all times
Security Guard
Paladin Security
Toronto, ON
11.2023 - 03.2024
- Ensure a Safe Environment: Uphold the safety and security of the assigned premises by proactively monitoring and addressing potential risks and incidents
- Access Control: Effectively manage access points, verifying credentials, and maintaining a secure environment for personnel, visitors, and assets
- Patrol and Surveillance: Conduct regular patrols to deter unauthorized activities, monitor surveillance systems, and promptly respond to any unusual or suspicious behavior
- Emergency Response: Demonstrate proficiency in emergency procedures, including evacuation protocols, first aid, and coordination with emergency services to safeguard lives and property
- Incident Reporting: Thoroughly document and report all security-related incidents, maintaining accurate records and ensuring timely communication with appropriate personnel
- Customer Service: Exhibit a professional and approachable demeanor, providing excellent customer service to clients, employees, and visitors while addressing inquiries and concerns
- Collaborative Teamwork: Work collaboratively with fellow security professionals, Paladin Security staff, and client representatives to maintain a cohesive and effective security team
- Adherence to Policies: Strictly adhere to company policies, procedures, and relevant legal requirements to uphold the highest standards of integrity and professionalism
- Risk Assessment: Conduct routine risk assessments, identify potential security vulnerabilities, and implement preventative measures to mitigate security risks
- Continuous Training: Engage in ongoing training and professional development to stay updated on industry best practices, enhance skills, and adapt to evolving security challenges.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Mailroom Clerk
YM Inc
North York, ON
01.2020 - 09.2023
- Develop documents and deploy operational policies and procedures, ensuring the team are full trained on these
- Manage day-to-day operations including workflow and scheduling
- Procedure necessary reports and statistics regularly (versatile inventory transactions, sales purchase, receipt transaction reports)
- Assist with the communication of information in a concise and timely manner to all staff regarding policy changes and other pertinent issues
- Effectively administer human resource programs to help foster and environment of positive employee relations, empowerment and involvement while working in compliance with established human resources policies and practices
- Proficient in WorldShip Campus UPS & FedEx Ground Intl.
Distribution Services Clerk
HUB Financial
Woodbridge, ON
02.2018 - 12.2020
- Organize office supplies
- Create marketing material for all HUB regions across Canada using pre-existing templates
- Provide materials for brokers upon request
- Ensure proper stock of all applications used in the office
- Ensure brokers receive the most updated versions of applications and documents upon request
- Research online potential and future revisions/replacements of various applications
- Responsible for all outgoing mail by Insurance carriers such as applications, cheques and contracts
- Responsible for the distribution of policies and mail for brokers and Insurance Carriers
- This includes mailing various applications, contracts, cheques, claim details, commission statements, Health Welfare and Trust (HWT) mail and any other outgoing items
- Assist with the processing and scanning of incoming new business insurance applications
- Support other departments and other duties as assigned from time to time.
Landscape Technician
Brendan O’Brien Landscapes
Toronto, ON
05.2018 - 12.2018
- Planted trees shrubs, flowers and other plants.
- Maintained existing landscaping by pruning edging trimming fertilizing and mowing.
- Sprayed trees and bushes with pesticides.
- Planted bushes trees and flowers according to landscaping design.
- Built patios walkways and decks for homeowners.
- Installed flower beds, ponds, fountains, pathways and other landscaping features.
- Created and maintained beautiful landscapes and outdoor areas for both residential and commercial clients commercial clients
Kitchen Installer
MultiTech Contracting 2000 Inc
Toronto, ON
09.2016 - 05.2018
- Verified on-site and in-shop cabinet and countertop layouts and measurements.
- Ran and maintained edge banding machine.
- Uninstall and repair old cabinets according to customers’ instructions and ensure that they are properly and safely reinstalled.
- Coordinated projects with site supervisor and other contractors.
Education
Highschool Diploma -
San Isidro Secondary Institute of Education
GED -
Business And Technical Training College
Toronto, ON12.2023
Skills
- Security protocols and procedures
- Incident reporting
- Conflict resolution
- Physical Strength
- First Aid and CPR / Emergency response
- File and Records Management
- Emergency Response
Certification
Ontario — Security Guard License #11445063 June 2023 CCO / 2023 Ontario Driver’s License — Full
Timeline
Security Guard
Yorkdale Security
01.2024 - Current
Security Guard
Paladin Security
11.2023 - 03.2024
Mailroom Clerk
YM Inc
01.2020 - 09.2023
Landscape Technician
Brendan O’Brien Landscapes
05.2018 - 12.2018
Distribution Services Clerk
HUB Financial
02.2018 - 12.2020
Kitchen Installer
MultiTech Contracting 2000 Inc
09.2016 - 05.2018
Highschool Diploma -
San Isidro Secondary Institute of Education
GED -
Business And Technical Training College