PEDRO THIAGO CASTRO
Toronto
Summary
Experienced Business Analyst with a strong background in the Last Mile Logistics industry and a proven track record of success in the Phone Insurance sector. Skilled in identifying and analyzing business and systems requirements, managing stakeholders, and conducting user acceptance testing. Known for leveraging past experiences to make informed decisions that drive positive outcomes.
Overview
7
7
years of professional experience
Work History
Senior Logistics Business Analyst
IFood
05.2022 - 06.2024
- Led and managed a pilot project ensuring successful implementation of car operation in 45 cities
- Led and coordinated operations across 14 cross-functional teams, contributing to a monthly income of $2M for the organization.
- Delivered performance reports to support leaders and drive process improvements
- Identified growth opportunities and enhanced processes through data analysis and strategic planning, resulting in a more agile and responsive logistics framework.
- Translated business requirements into functional specifications to ensure alignment between stakeholder needs and technological solutions for effective project implementation
Marketing Data Analyst
LC Consulting
09.2021 - 11.2022
- Analyzed third-party data, identifying growth opportunities
- Improved sales funnel efficiency by identifying bottlenecks and recommending solutions based on data-driven insights.
Sales Business Analyst
Pitzi.com.br
07.2019 - 04.2022
- Implemented the initial cell phone insurance offering on the Amazon Brazil platform
- Applied sales forecasting and strategic planning to verify product sales and profitability.
- Played a key role in driving team success by boosting overall productivity by 12% within a high-pressure work setting.
Operations Analyst
Pitzi.com.br
12.2017 - 12.2018
- Created streamlined procedures to minimize average completion times by 17% and reduce failure rates by 9%
- Implemented data-driven inventory analysis to streamline material flow and procurement, resulting in cost savings
Education
Post-Degree Certificate - Business And Project Management
Fundação Instituto De Administração
12.2022
Bachelor of Science - Civil Engineering
Universidade Presbiteriana Mackenzie
12.2016
Skills
- Risk mapping
- Stakeholder Management
- Agile Methodology
- Requirements Gathering
- Process Mapping
- Business process improvement
- Data Analysis
- Project Management
- Business Planning
- Microsoft Office Suite
- Workflow Analysis
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Volunteering
Business Development Coordinator - FCBB
- I am responsible for attraction and maintenance of various costumers and partners
Mentoring for Low-Income People - FESA Group
- I took part in a mentoring program with low-income young people.
The aim was to help them prepare for the job market
Timeline
Senior Logistics Business Analyst
IFood
05.2022 - 06.2024
Marketing Data Analyst
LC Consulting
09.2021 - 11.2022
Sales Business Analyst
Pitzi.com.br
07.2019 - 04.2022
Operations Analyst
Pitzi.com.br
12.2017 - 12.2018
Post-Degree Certificate - Business And Project Management
Fundação Instituto De Administração
Bachelor of Science - Civil Engineering
Universidade Presbiteriana Mackenzie