Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PEDRO ROJAS

Los Angeles

Summary

Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.

Overview

3
3
years of professional experience

Work History

Shift Manager

Burger King
01.2024 - Current
  • Assisted in training new staff on operational procedures and safety protocols.
  • Monitored inventory levels to ensure adequate stock for daily operations.
  • Coordinated shift schedules to optimize team efficiency and coverage.
  • Supported management in implementing company policies and standards.
  • Resolved customer inquiries promptly to enhance service experience.

Front of House Employee

Burger King
01.2023 - 01.2024
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Managed cash register operations, ensuring accurate transactions and balancing at end of shifts.
  • Assisted in maintaining cleanliness and organization of front-of-house areas to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to presentation standards.
  • Trained new employees on company policies and customer service best practices, fostering a supportive environment.
  • Monitored inventory levels, communicating needs to management for timely restocking of supplies.
  • Adapted quickly to changing environments, effectively managing high-volume periods while maintaining quality service.

Back of House Team Member

Burger King
06.2022 - 01.2023
  • Prepared and organized ingredients to ensure timely food preparation and consistent quality.
  • Maintained cleanliness of kitchen equipment and workstations to comply with health standards.
  • Assisted in inventory management by tracking stock levels and notifying managers of shortages.
  • Supported team members during peak hours to enhance service efficiency and customer satisfaction.
  • Followed food safety guidelines during food handling and storage, ensuring compliance with regulations.

Education

BOYLE HEIGHTS STEM MAGENT HIGHSCHOOL
2550 E 6th St, Los Angeles, CA 90023

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Manager

Burger King
01.2024 - Current

Front of House Employee

Burger King
01.2023 - 01.2024

Back of House Team Member

Burger King
06.2022 - 01.2023

BOYLE HEIGHTS STEM MAGENT HIGHSCHOOL

Similar Profiles

CREATE PROFILE
PEDRO ROJAS