Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pedro Gonzalez

Santa Ana

Summary

Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters. Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.

Overview

3
3
years of professional experience

Work History

Lube Technician

Jiffy Lube
09.2023 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Checked fluids, tires, brakes, and other systems.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Suggested additional services to customers in order to meet upsell goals.
  • Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
  • Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.

Candle Maker

Voluspa
08.2021 - 05.2023
  • Streamlined inventory management processes to ensure accurate tracking of supplies while minimizing excess stock levels.
  • Mentored junior staff members on proper candle-making techniques, fostering an atmosphere of teamwork and collaboration within the workshop.
  • Retrieved and transported material and supplies to and from work area and locations.
  • Maintained a clean and safe working environment by adhering to safety protocols and conducting regular equipment inspections.
  • Observed machines to promote continual, efficient production during operations.

Education

No Degree - GED

Santa Ana College
Santa Ana

Skills

  • Customer Service
  • Dependable and Responsible
  • Problem-Solving
  • Fluid Checks
  • Tire Changing and Rotation
  • Oil Changes
  • Vehicle Inspection
  • Tools and Equipment Handling

Timeline

Lube Technician

Jiffy Lube
09.2023 - Current

Candle Maker

Voluspa
08.2021 - 05.2023

No Degree - GED

Santa Ana College
Pedro Gonzalez