Summary
Work History
Education
Skills
Timeline
Generic

Pedro Gil

Modesto

Summary

Dynamic Service Writer at Smogs Unlimited with a proven track record in enhancing customer satisfaction through exceptional communication and problem-solving skills. Successfully reduced wait times and fostered loyalty by delivering accurate service estimates and managing appointments efficiently. Known for reliability and a calm demeanor under pressure, ensuring client needs are met effectively.

Work History

Service Writer

Smogs Unlimited
05.2024 - 08.2024
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Improved customer satisfaction by providing timely and accurate service estimates.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.

Education

High School Diploma - General Studies

Modesto City Schools Adult Education
Modesto, CA

Skills

  • Sales transactions
  • Customer service
  • Strong organization
  • Communicating with clients
  • Teamwork and collaboration
  • Computer skills
  • Problem-solving skills
  • Time management
  • Attention to detail
  • Multitasking
  • Calm and professional under pressure
  • Reliability

Timeline

Service Writer

Smogs Unlimited
05.2024 - 08.2024

High School Diploma - General Studies

Modesto City Schools Adult Education
Pedro Gil