Pedro Delgado
San Jose
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
4
4
years of professional experience
Work History
Social Work Case Manager
Santa Cruz Community Health
07.2024 - Current
- Manage an assigned panel of patients who meet criteria for ECM (Enhanced Case Management)
- Utilize screening tools and evidence-based practices to support patient-centered care and mutual goal development.
- Consult and collaborate with members of the patient’s care team, including developing shared treatment plans, goals, and interventions.
- Consult and coordinate with community systems to facilitate linkage, manage referrals and advocate for patient needs, with a focus on supporting identified treatment goals.
Outreach Specialist
HomeFirst
08.2023 - 07.2024
- Conduct regular outreach activities to locate and engage homeless individuals in need of assistance, including those living on the streets, in shelters, and in temporary housing.
- Coordinate with local homeless shelters, government agencies, healthcare providers, and community organizations to facilitate access to housing, healthcare, employment, and other essential resources for homeless individuals.
- Document outreach encounters, service referrals, and client progress in electronic records systems, ensuring confidentiality and compliance with relevant privacy laws and regulations.
- Assess the unique needs and circumstances of homeless individuals, including mental health issues, substance abuse disorders, and physical health concerns, to develop personalized care plans and referrals to appropriate services.
Career Development Specialist
Goodwill Of Silicon Valley
03.2022 - 08.2023
- Provide individualized career counseling and guidance to clients, including assessment of skills, interests, and goals, to support their career development and decision-making process.
- Assist clients in developing personalized career action plans, setting achievable goals, and monitoring progress towards career milestones, offering ongoing support and encouragement throughout their journey.
- Conduct workshops, seminars, and group sessions on topics such as resume writing, job search strategies, interviewing skills, and professional networking to empower clients with essential job search tools and techniques.
- Collaborate with other professionals, including counselors, educators, and employment specialists, to provide holistic support and wraparound services for clients with diverse backgrounds and needs.
Education
Bachelor of Arts (B.A.) - Psychology
CSU Dominguez Hills
05.2021
Associate's Degree - Psychology
Evergreen Valley College
05.2019
Skills
- Microsoft Office
- Crisis management
- Exceptional communication
- Multicultural awareness
- Data analysis
- Client advocacy
Languages
Spanish - Native
English - Native
Timeline
Social Work Case Manager
Santa Cruz Community Health
07.2024 - Current
Outreach Specialist
HomeFirst
08.2023 - 07.2024
Career Development Specialist
Goodwill Of Silicon Valley
03.2022 - 08.2023
Associate's Degree - Psychology
Evergreen Valley College
Bachelor of Arts (B.A.) - Psychology
CSU Dominguez Hills