Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Hobby
Timeline
Generic

Pedro Buonocore

San Diego

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and sales performance at O'Reilly Auto Parts. Skilled in analytics and customer service, adept at developing strategies that resulted in exceeding sales targets. Look for get tasks done with excellence and look forward to optimize the work and the result

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Work Study Student

  • Interacted respectfully with others to offer ideas, identify issues and provide assistance.
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.

Marketing Intern

Family Business Tattoo
01.2022 - Current
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.

Food Runner

Crushed
01.2023 - 12.2024
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.

Head Barback

Crushed
01.2023 - 12.2024
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.
  • Greeted customers and provided friendly, knowledgeable service.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Restocked ice, condiments, and snacks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Sales

O'Reilly Auto Parts
09.2022 - 06.2023
  • Increased group sales revenue by developing and implementing effective sales strategies.
  • Implemented strategic sales plans for expanding customer base and achieving sales targets.
  • Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.

Intern

Global Institution (Family Business)
03.2017 - 08.2018
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Collaborated in professional team to solve workflow issues.
  • Restocked office supplies and retrieved files for staff.
  • Answered incoming telephone calls, took down messages and provided information.
  • Contributed to content creation for company website.

Education

Bachelor - Business Administration And Management

Southern State University
San Diego
10-2028

Certification - Business Administration And Management

SDUIS
San Diego, CA
09-2024

Certificate in Marketing - Marketing

SDUIS
San Diego, CA
03.2022

High School Diploma -

Intellectus
Rio De Janeiro, Brazil
12.2016

Skills

  • Computer Skills
  • Battery services
  • Price quoting
  • Materials Organization
  • Customer Satisfaction
  • Client Meetings
  • Time Management
  • Customer Service
  • Analytics Skills
  • Group Assistance
  • Brake systems
  • Customer service

Certification

  • Certified Marketing , SDUIS - 2022
  • Certified Business Administration, SDUIS - 2024

Additional Information

I learn fast and I'm really proactive. Like to learn new skills and be productive and create new optimized ways to something

Languages

English
Native or Bilingual
Spanish
Limited Working
Portuguese
Native or Bilingual

Hobby

My hobby is race. I'm drift driver and like to ride on track days. My passion are cars and whenever I can I work on my cars and lear new things with the process. I’ve been working on cars since I was young with my dad. Recently I entered Motorsports and I can’t see myself working in a car related job anymore.

Timeline

Food Runner

Crushed
01.2023 - 12.2024

Head Barback

Crushed
01.2023 - 12.2024

Sales

O'Reilly Auto Parts
09.2022 - 06.2023

Marketing Intern

Family Business Tattoo
01.2022 - Current

Intern

Global Institution (Family Business)
03.2017 - 08.2018

Work Study Student

Bachelor - Business Administration And Management

Southern State University

Certification - Business Administration And Management

SDUIS

Certificate in Marketing - Marketing

SDUIS

High School Diploma -

Intellectus

Similar Profiles

CREATE PROFILE
Pedro Buonocore