Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pedro Akpe

Charlottetown

Summary

Developed critical skills in high-paced sales environment, including customer engagement, effective communication, and strategic sales techniques. Looking to transition into new field, leveraging these transferrable skills to contribute to dynamic and collaborative team setting. Committed to continuous learning and adapting to new challenges to drive success and growth in any role.

Overview

9
9
years of professional experience

Work History

Senior Sales Associate

Fair Isle Ford
09.2023 - Current
  • Developed strong relationships with customers for repeat business and referrals.
  • Analyzed sales trends to identify opportunities for improvement.
  • Enhanced store appearance with visual merchandising standards.
  • Conducted product demonstrations to boost customer interest.
  • Increased customer satisfaction by providing personalized product recommendations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
  • Developed sales plans to increase market share, customer base and revenue.
  • Generated sales leads and cold called potential customers.
  • Implemented effective marketing strategies for increased product exposure and customer engagement.

Assistant Used Car Manager

Brown's Volkswagen
01.2019 - 09.2023
  • Optimized pricing strategies based on market trends and competitor analysis to maximize profits.
  • Consistently exceeded individual sales targets while providing guidance and mentorship to junior sales team members.
  • Expanded dealership''s market share through targeted outreach to local businesses and community organizations.
  • Conducted regular staff training sessions focused on product knowledge and customer service techniques, resulting in improved employee performance.
  • Established efficient systems for tracking vehicle maintenance histories, ensuring accurate information was available for customers during the purchasing process.
  • Maintained up-to-date knowledge of industry trends and regulations affecting pre-owned vehicle sales.
  • Identified new revenue-generating opportunities through creative initiatives such as trade-in events or partnerships with local organizations.
  • Supported the general manager in daily operations while managing multiple aspects of the dealership''s business simultaneously.
  • Cultivated a professional and welcoming atmosphere at the dealership, fostering long-term customer loyalty.
  • Improved sales performance by implementing effective marketing strategies and organizing promotional events.
  • Reduced overhead costs by negotiating better deals with suppliers and streamlining administrative tasks.
  • Assisted in developing an online presence for the dealership, increasing visibility among potential clients searching for used cars online.
  • Collaborated with the sales team to achieve monthly revenue goals consistently.

Production Supervisor

Island Abbey Foods - Honey Bee
01.2016 - 12.2019
  • Scheduled maintenance for equipment to minimize downtime and maintain operational flow.
  • Motivated staff with regular feedback to improve performance and productivity.
  • Conducted quality checks throughout production process for optimal product standards.
  • Conducted safety audits for identifying potential hazards and implementing corrective actions.
  • Facilitated team discussions for identifying and resolving production bottlenecks.
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.

Senior Sales Coordinator

BestBuy Canada
01.2016 - 12.2018
  • Organized and maintained sales documentation, promoting easy access to important information.
  • Prepared reports on sales activities, contributing to team discussions and strategy sessions.
  • Scheduled appointments and follow-up calls, helping to streamline communication with clients.
  • Managed customer inquiries, providing timely responses and support to enhance satisfaction.
  • Coordinated sales meetings, ensuring all necessary materials and agendas were prepared.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Strengthened client relationships through regular communication and excellent customer service.
  • Mentored junior sales staff, contributing to their professional growth and development.
  • Conducted market research to identify potential clients and expand the company''s reach.
  • Collaborated with marketing teams to create promotional materials and increase brand awareness.

Education

Bachelor of Arts - Accounting

Enugu State University of Technology
Nigeria
01.2012

Diploma - Marketing

Institute of Management And Technology
Nigeria
01.2009

Skills

  • Management
  • Cold calling skills
  • Product knowledge
  • Market understanding
  • Marketing
  • Strategic planning
  • Account development
  • Revenue generation
  • Solution selling
  • Adobe creative suite
  • Sales planning
  • Market trends
  • Sales analytics
  • Account management
  • Team building
  • Performance management
  • Relationship selling
  • Competitor analysis
  • Teamwork and collaboration
  • Team leadership

Languages

English
Full Professional

Timeline

Senior Sales Associate

Fair Isle Ford
09.2023 - Current

Assistant Used Car Manager

Brown's Volkswagen
01.2019 - 09.2023

Production Supervisor

Island Abbey Foods - Honey Bee
01.2016 - 12.2019

Senior Sales Coordinator

BestBuy Canada
01.2016 - 12.2018

Bachelor of Arts - Accounting

Enugu State University of Technology

Diploma - Marketing

Institute of Management And Technology

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Pedro Akpe