PEDDALLA THIRUPATHI
London,ON
Summary
Versatile IT professional with extensive experience in full-stack development, specializing in modern front-end technologies including HTML, CSS, JavaScript, and React.js. Possesses robust back-end skills in Python and Core Java. Proficient in managing relational databases like MySQL and has hands-on experience in advanced data analytics, including data warehousing, big data, and frameworks such as Numpy, Pandas, and Django. Strong problem-solving abilities and exceptional communication skills enable the delivery of efficient and scalable solutions that meet evolving business needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Non-Voice Support Specialist
Sagility
04.2023 - 05.2024
- Enhanced user experience by providing comprehensive troubleshooting guidance for various software and hardware systems.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new team members on support protocols and tools, enhancing team efficiency and service quality.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
Education
Postgraduate Certificate - Software Systems
Fanshawe College of Applied Arts And Technology
London, ON12-2025
Bachelor of Science - Computer Science
Keshav Memorial Institute of Commerce & Sciences
Hyderabad, India08-2023
Senior Secondary - (M.P.C)
Sri Gayatri Junior College
Hyderabad, India03-2020
Skills
- Project Management
- Technical reporting
- System Troubleshooting
- System Design
- Manufacturing Processes
- Machine Learning
- Data Visualization and Presentations
- Data Coding and Analysis
- Front-End & Back-End Development
- Understanding of data structures
Accomplishments
- Actively participated in sports events at school and college level.
- Took on leadership roles in various extracurricular activities, showcasing effective leadership skills and the ability to collaborate with diverse teams.
Languages
English
Telugu
Hindi
Personal Information
- Date of Birth: 09/28/02
- Nationality: Indian
Hobbies and Interests
- Listening to music
- Reading books
Profile - Careerobjective
Looking for a position in an organization where my skills and education will be utilized towards continuous growth and advancement and provide opportunity to learn new technologies.
Certification
- Front-End & Back-End Development
Timeline
Non-Voice Support Specialist
Sagility
04.2023 - 05.2024
Postgraduate Certificate - Software Systems
Fanshawe College of Applied Arts And Technology
Bachelor of Science - Computer Science
Keshav Memorial Institute of Commerce & Sciences
Senior Secondary - (M.P.C)
Sri Gayatri Junior College
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