Pearl Le

• Assist management staff with referrals to agencies that support residents in maintaining independent living.

• Assist manager with resident issues/concerns as assigned by the Recreation Director.

• Evaluate resident's wants and needs regarding activities.

• Schedule, coordinate and implement activity programs.

• Compose, distribute and/or post program activities, calendars, flyers and monthly newsletters to residents, resident managers, and supervisors.

• Organize and facilitate field trips; review budgets with Recreation Director.

• Organize and display thematic/holiday decorations in recreation room.

• Schedule (assist), coordinate and implement guest speakers, entertainment, classes and special events.

• Purchase and maintain approved equipment and supplies for residents (e. g. computers, pool table, board games, cards, bingo equipment, etc.)

• Purchase supplies and food for various events.

• Maintain records of petty cash and check requests.

• Maintain records and procedures regarding phone usage log, ordering business supplies, and vehicle mileage for work related trips.

• Maintain records and procedures regarding prior approvals for check requests and ordering of special supplies and/or equipment

• Attend training(s) as needed and approved.

• Perform all other duties as may be assigned by the Recreation Director.

• Managed a high volume of residents requests, ensuring timely and effective service delivery.
• Resolved residents complaints
• Update ADL of residents on a yearly basis
• Provide assistance with entitlement program such as food stamps, Medicaid, Medicare transportation and SSI.
• Advocate for residents if problems arises with outside agency.
• Organize health and wellness and educational seminar for residents.
• Assist forms and translation upon request from resident.
• Host social/holidays event at least once or twice a month.

• Conducted orientation on a weekly basis about portability to new port-in tenants.
• Negotiated contract rent with owners/landlords, calculated payment and tenant total payment (TTP), draft and executed contract for new tenant and owners.
• Schedule inspection and inspect residential properties for compliance with HUD Housing Quality Standard (HQS)
• Determines fair-market rents in accordance with HUD guidelines
• Audit files for completeness and accuracy.
• Home visit if needed.