PEACE SERWAAH

Work History

Royal Victoria Regional Health Centre

Barrie, ON, Ontario

11.2024 - Current

Led hospital-wide equity and inclusion initiatives, focusing on embedding inclusive practices across systems, policies, and patient care.
Spearheaded projects that center equity-deserving groups' voices, including disability inclusion modules, breastfeeding and pumping spaces, and health equity initiatives for Black communities.
Provided EDI consultation on internal committees, guiding inclusive leadership, recruitment, and long-term care strategies.
Developed and facilitated educational events, SharePoint resources, and organizational training modules on unconscious bias, inclusive hiring, and cultural awareness, etc.
Collaborated with clinical and non-clinical teams to apply anti-racist, anti-oppressive frameworks in day-to-day hospital practices.

Ontario CLRI at Bruyère Health/MOHLTC

Ottawa, ON, Ontario

01.2023 - 11.2024

Promoted to lead EDI initiatives across long-term care, acting as a liaison between community partners, service providers, and the Ministry to support inclusive practices.
Led community engagement efforts to enhance diversity, equity, and inclusion in LTC, collaborating with stakeholders to advance belonging across race, culture, gender, ability, and sexual orientation.
Established an EDI evaluation framework, creating key performance indicators and data strategies to track trends and measure the impact of inclusion efforts across LTC.
Developed and delivered learning initiatives on anti-racism, 2SLGBTQIA+ inclusion, gender equity, accessibility, and violence prevention using in-person, virtual, and blended formats.
Chaired or supported EDI Advisory Committees to help guide policy, programming, and engagement strategies.
Led program improvement processes, collecting and integrating stakeholder feedback to enhance the quality and relevance of educational offerings.
Produced and presented comprehensive reports on program progress and outcomes, contributing to Ministry-level decision-making and long-term strategic planning.

Ontario CLRI at Bruyère Health/MOHLTC

08.2022 - 01.2023

Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
Supported the development and delivery of the Creating a Culture of Belonging training series for long-term care home leaders; trained over 130 participants across Ontario.
Contributed to the design and launch of the Supporting 2SLGBTQ+ Inclusion in Long-Term Care Training Program in collaboration with Rainbow Health Ontario, promoting affirming care practices for 2SLGBTQ+ residents.
Played a key role in the creation of the Practicing Cultural Humility eLearning Module, supporting content development, logistics, and stakeholder engagement.
Delivered EDI-focused presentations across Ontario to raise awareness and encourage LTC homes to integrate equity and inclusion into everyday operations.
Supported communication strategies, meeting coordination, and tracking of EDI initiatives, ensuring effective project execution and alignment with strategic goals.

Canadian Health Labs

08.2021 - 06.2022

Developed and maintained databases for clinical care coordination, recruitment tracking, staffing, policies, and procedures, contributing to streamlined operations.
Coordinated work schedules for over 200 travel nurses, ensuring client and employee needs were met through effective communication and collaboration.
Assisted in the preparation of policies and program guidelines for health programs, including program goals and objectives, monitored program progress and budgets, and made programmatic recommendations.

University Health Network

10.2020 - 02.2021

Coordinated mobile COVID-19 vaccination clinics across the Toronto Region, supporting equitable access for underserved and equity-deserving groups.
Collaborated with interdisciplinary healthcare teams; including nurses, physicians, and public health officials, to plan, implement, and evaluate clinic operations.
Applied community organizing strategies to build trust and engagement within equity-deserving communities, promoting culturally safe and accessible vaccine uptake.
Supported data collection, entry, and analysis to monitor clinic reach and inform ongoing public health efforts.

Michael Garron Hospital

05.2017 - 04.2020

Aided in the curating of Evidence-Based Guidelines as well as an ongoing systematic review for Michael Garron Hospital, to ensure that health delivery when treating and diagnosing individuals in Ontario with cancer was backed in research and quality scientific evidence.
Assisted project team with data collection and data analysis (qualitative and quantitative), conducting literature searches, and the preparation of research reports, interview guides, and presentation submissions.
Provided ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects.