Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peace Okon

Uyo, Akwa Ibom

Summary

Results-driven sales associate with extensive experience in customer engagement and problem-solving. Strong ability to build rapport, drive sales, and collaborate effectively with team members to exceed targets and enhance operational efficiency.

Overview

8
8
years of professional experience

Work History

Sales Associate

Jokol Laundry
Lagos, Nigeria
03.2018 - 09.2020
  • Assisted customers with laundry service inquiries and product selections.
  • Operated laundry machines and ensured proper maintenance procedures were followed.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Maintained records related to sales for store management.

Front Desk Receptionist

Lacasa Hoel
Lagos, Nigeria
01.2015 - 12.2017
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Greeted and assisted visitors, ensuring positive first impressions and fostering welcoming environment.
  • Coordinated scheduling for appointments, optimizing front desk operations and improving client flow.
  • Maintained accurate records of visitor logs and appointments to enhance organizational efficiency.
  • Monitored the lobby area for cleanliness and atmosphere, contributing to an inviting environment for guests.
  • Implemented feedback systems to gather guest reviews, driving continuous improvement in service quality.

Salesperson

Alliance Medical Products
Eket, Akwa Ibom
05.2012 - 10.2014
  • Executed sales strategies to increase product visibility in competitive markets.
  • Analyzed market trends to identify new sales opportunities, and drive revenue growth.
  • Resolved customer issues promptly, professionally, and diplomatically to maintain a positive brand reputation.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Developed relationships with clients for increased loyalty and repeat business.

Education

Bachelor of Science - Philosophy

Akwa Ibom State University
Obio Akpa, Akwa Ibom State
11-2025

Skills

  • Customer service
  • Sales expertise
  • Relationship building
  • Time management
  • Teamwork and collaboration

Timeline

Sales Associate

Jokol Laundry
03.2018 - 09.2020

Front Desk Receptionist

Lacasa Hoel
01.2015 - 12.2017

Salesperson

Alliance Medical Products
05.2012 - 10.2014

Bachelor of Science - Philosophy

Akwa Ibom State University
Peace Okon