Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Peace Ewelukwa

Waterloo,Canada

Summary

Social Development Studies graduate with extensive experience supporting vulnerable populations. Proficient in crisis intervention, resource management, and creating inclusive environments. Expertise in harm reduction, housing-first principles, and recovery support. Demonstrated ability in developing diversity programs, facilitating inclusion workshops, and implementing effective communication strategies.

Overview

4
4
years of professional experience

Work History

Harm Reduction Worker

House of Friendship
Waterloo, ON
04.2025 - Current
  • Provided non-judgmental support and resources for individuals facing substance use, homelessness, and mental health challenges.
  • Distributed harm reduction supplies, including naloxone kits, while educating clients on overdose prevention.
  • Established trusting relationships with clients through trauma-informed, person-centered approaches.
  • Assisted clients in navigating access to housing, healthcare, and addiction treatment services.
  • Collaborated with outreach teams, healthcare providers, and community agencies for coordinated care.
  • Maintained confidentiality during documentation of interactions and adherence to agency protocols.

Facilities Administrator

OpenText
Waterloo, ON
11.2022 - Current
  • Overseeing the day-to-day operations of office buildings or campuses, including maintenance, repairs, and space planning. This involves coordinating with vendors, managing service contracts, and ensuring that facilities meet health and safety regulations.
  • Monitoring and managing the budget for facility operations, including tracking expenses and optimizing costs related to utilities, maintenance, and services.
  • Keeping an inventory of office assets such as furniture, equipment, and supplies. This includes tracking the condition of assets, coordinating repairs or replacements, and managing asset disposal.
  • Provided frontline support and client management, welcoming clients and employees, offering directions and addressing inquiries.
  • Coordinated communication through a multi-line phone system, ensuring efficient routing of calls and scheduling of conference calls.
  • Managed logistical tasks including the handling of incoming and outgoing mail and deliveries, ensuring timely and accurate distribution.
  • Maintained a professional and orderly reception area, contributing to a positive and efficient work environment.

Receptionist/Administrative Assistant

PriceWaterhouse Coopers
Waterloo, ON
01.2021 - 06.2022
  • Demonstrated mastery in written communication by sending 25-30 emails daily.
  • Coordinated with fundraising staff and vendors for successful event setups.
  • Scheduled meetings and events for a department of 60, ensuring seamless coordination.
  • Managed sensitive data across over 10 spreadsheets, delivering quarterly insights.
  • Proactively organized workspace improvements by anticipating departmental needs.
  • Directed customer communications to appropriate personnel efficiently.
  • Handled inventory management and supply orders for the office.
  • Responded to sensitive inquiries or complaints effectively.

Education

Bachelor of Arts - Social Development Studies

University of Waterloo
Waterloo, ON
06.2025

Bachelor of Arts - Law

University of Buea
Buea, Cameroon
08-2016

Skills

  • Post-secondary education: Bachelor of Arts in Social Development Studies (With Distinction) – June 2025
  • Certifications: First Aid and CPR, CPI Training
  • Technical skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Familiarity with ASSIST, HIFIS, and SPDAT
  • Other qualifications: Ontario Class G Driver’s License, Vulnerable Sector Screening Level 3
  • Harm reduction principles
  • Crisis intervention techniques
  • Trauma-informed support
  • Harm reduction supply distribution
  • Naloxone administration training
  • Cultural Competence: Deep understanding of colonization’s impact, especially on Indigenous and racialized communities
  • Leadership & Team Development: Experience leading outreach work and collaborating across teams
  • Community Engagement: Built strong relationships with vulnerable and under-represented populations
  • Policy & Systems Knowledge: Strong grasp of human rights, equity frameworks, and organizational change

Volunteer Experience

St. Andrews Memorial Anglican Church, Kitchener, ON, 2018-11, Present, Regularly participate in cleaning and organizing church facilities during community cleanup events., Water and maintain indoor and outdoor plants to enhance the church’s aesthetic appeal and environment., Prepare and teach Bible lessons to children, fostering spiritual growth and understanding., Provide support to various church departments and events as needed., Assist with event setup, logistics, and administrative tasks during special services or activities.

References

References available upon request.

Timeline

Harm Reduction Worker

House of Friendship
04.2025 - Current

Facilities Administrator

OpenText
11.2022 - Current

Receptionist/Administrative Assistant

PriceWaterhouse Coopers
01.2021 - 06.2022

Bachelor of Arts - Social Development Studies

University of Waterloo

Bachelor of Arts - Law

University of Buea

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Peace Ewelukwa