Payton Wright
St.Pete Beach
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
6
6
years of professional experience
Work History
Bartender
Broad Stripes Social Club
Summerfield.
01.2024 - 04.2025
- Communicated with my manager to de-escalate customer conflicts and remove customers if necessary.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Created new specialty cocktails every day for our specials.
- I trained new bartenders who were hired onto the team and taught them how to make drinks, clean the bar, and be good bartenders.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Performed opening and closing duties including restocking supplies.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Bartender
Torchy’s Tacos
Amarillo
01.2021 - 12.2023
- I communicated with my manager to de-escalate customer conflicts and remove customers if necessary.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Neatly sliced and pitted fruit for garnishing drinks.
- Provided drink suggestions to customers based on their preferences.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored bar inventory and promptly restocked low items before depletion.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Effectively multitasked within fast-paced environment.
- Developed good working relationships with fellow employees through effective communication.
Internship Student
Amarillo Police Department
Amarillo
05.2022 - 09.2022
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Strengthened operational efficiencies and traceability by developing organizational deployment material filing systems for confidential employee records and reports.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Pursued fleeing suspects on foot and in varying terrain.
- Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Maintained order during civil disturbances or protests.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Provided testimony in court when necessary concerning investigations conducted.
- Wrote detailed arrest and accident reports.
- Provided security at public events such as parades, concerts, or sporting events.
- Maintained safe and secure environments for court proceedings.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
Server
Red River Steakhouse
Amarillo
05.2019 - 12.2020
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted guests and provided menus.
- Presented menus and answered questions regarding items.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Provided excellent customer service to ensure satisfaction.
- Prepared checks, itemizing total meal costs and taxes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Followed health safety guidelines when preparing and serving food products.
- Monitored dining room for cleanliness and proper set-up at all times.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Bachelor of Arts - General Studies
West Texas A&M
Canyon, TX. 12-2023
High School Diploma -
Admiral Farragut Academy
St.Petersburg, FL05-2019
Skills
- Mixology techniques
- Drink preparation
- Inventory management
- Customer service
- Cash handling
- Bar sanitation
- Conflict resolution
- Team training
- Product knowledge
- Sales techniques
- Time management
- Communication skills
- Attention to detail
- Creativity in cocktails
- Monitoring alcohol consumption
- Active listening
- Food safety standards
- Team training and development
- Customer needs assessment
- Upselling techniques
- Food service
- Food preparation
- Hospitality and accommodation
- Food and beverage service
- Payment processing
- Suggestive selling
- Time management
- Leader
Timeline
Bartender
Broad Stripes Social Club
01.2024 - 04.2025
Internship Student
Amarillo Police Department
05.2022 - 09.2022
Bartender
Torchy’s Tacos
01.2021 - 12.2023
Server
Red River Steakhouse
05.2019 - 12.2020
Bachelor of Arts - General Studies
West Texas A&M
High School Diploma -
Admiral Farragut Academy