Payton Hogg
Summary
Dynamic and adaptive lead staff member with a proven track record, excelling in client relationship management and bilingual communication. Demonstrated ability to train staff effectively, enhancing team performance. Achieved significant customer satisfaction through persistent problem-solving, resilient support, and a hands on positive working attitude, ensuring loyalty and operational excellence.
Overview
4
4
years of professional experience
Work History
Food Server
Co-op Place
09.2020 - 03.2021
- Worked during manny events such as hockey games, concerts, and PBR
- Worked as a cashier and managed my own till and float
- Helped hand out orders as well as prepare orders
- Helped with clean up duties at the end of each shift with co-workers
- Helped out wherever was needed in my concession
Lead Sales Associate
Pet Valu
09.2020 - 10.2024
- Handled cash register operations and customer transactions to process payments.
- Stocked merchandise in accordance with store standards, this included heavy lifting as well as ensuring the proper appearance of product on shelves.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new staff as well as being an outlet for staff if anyone was in need of help or guidance.
- Booking appointments for groomers.
- Managing time to ensure all tasks were completed well and in a timely fashion.
Education
High School Diploma -
Crescent Heights High School
Medicine Hat, AB06-2024
Environmental Biology And Reclamation Technology
Medicine Hat College
Medicine Hat, AB01-2026
Skills
- Goal oriented
- Working collaboratively as well as independently
- Staff training and development
- Maintaining Client Relationships
- Persistent and resilient
- Bilingual
Accomplishments
Became a lead staff member at the age of 16 at Pet Valu by demonstrating a high level of maturity, time and team management, and willingness to work. I have had many achievements through soccer over the years, including multiple provincial level medals, earning the Viking award in my grad year at Crescent Heights High school, and more recently being awarded multiple scholarships with the Medicine Hat College Rattlers soccer team and futsal team.
Languages
French
Native or Bilingual
Interests
- Playing Soccer
- Camping
- Fishing and hunting
- Competing in dog Agility
- Photography
Timeline
Food Server
Co-op Place
09.2020 - 03.2021
Lead Sales Associate
Pet Valu
09.2020 - 10.2024
High School Diploma -
Crescent Heights High School
Environmental Biology And Reclamation Technology
Medicine Hat College
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