Summary
Overview
Work History
Education
Skills
Timeline
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Payton Greene

Lompoc

Summary

Client-focused and highly adaptable professional with diverse experience in marketing communications, client services, hospitality, and team leadership. Proven ability to manage complex projects, execute marketing campaigns, deliver exceptional guest experiences, and collaborate across departments. Strong background in technical software and operational systems with an emphasis on detail, communication, and efficiency.

Overview

6
6
years of professional experience

Work History

Marketing Specialist

Chumash Casino
06.2024 - Current
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Streamlined communication processes, leading to improved collaboration between departments.
  • Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Serve as the primary liaison for both internal and external clients, drafting creative briefs and collaborating with the creative team to launch marketing campaigns.
  • Manage company-wide communication initiatives using SharePoint, ensuring team-wide understanding of promotions and campaigns.
  • Work cross-functionally with advertising, CRM, creative, and player development teams to ensure campaign accuracy and effectiveness.

Ambassador Host

Chumash Enterprises
01.2023 - Current
  • Supported VIP guests with promotions, comps, and customer service tailored to individual play data.
  • Maintained detailed records of guest behavior and preferences to foster long-term relationships.
  • Gained proficiency in casino-based systems, Excel, and Outlook.
  • Promoted good customer relations and premier customer satisfaction by demonstrating a friendly demeanor and a hungry attitude.

Players Club Representative

Chumash Enterprises
07.2022 - 01.2023
  • Conducted regular audits of player accounts to ensure accuracy and integrity of reward points balances.
  • Created player accounts and educated guests on membership benefits and current promotions.
  • Delivered high-quality service while promoting player engagement and loyalty.

Union Insulator

Dahl Insulation
10.2020 - 07.2022
  • Performed thorough post-installation inspections to ensure all areas were adequately insulated and free from gaps or defects.
  • Minimized waste by accurately measuring and cutting insulation materials to fit specific spaces precisely.
  • Cut, formed and arranged insulation to promote efficiency of materials for each project.
  • Installed insulation for ducts and pipelines, including liquid oxygen lines, while maintaining strict safety and quality standards.
  • Developed strong hands-on skills and reliability through rigorous physical labor.

Senior Game Advisor/Key Holder

Gamestop
03.2020 - 10.2020
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Led a small team to ensure exceptional customer service, inventory tracking, and efficient phone operations.
  • Managed stock and sales floor organization in a high-volume retail environment.

Parachute Packer

Santa Barbara Skydive
06.2019 - 03.2020
  • Minimized potential errors through meticulous attention to detail during the entire packing process.
  • Applied knowledge of various parachute systems to expertly address client inquiries about their gear's functionality or specifications.
  • Supported tandem jump operations, ensuring safety and smooth landings.

Education

Associate - Marketing

Allan Hancock College
Lompoc, CA
08-2026

High school or equivalent - undefined

Lompoc High School
Lompoc, CA
06.2019

Skills

  • Insulation - 2 years
  • Customer Service - 2 years
  • Digital Marketing
  • Branding
  • Client needs assessment
  • Strategic planning
  • Time Management
  • Marketing Campaign Management
  • Client Communications & Relationship Management
  • Marketing Campaign Execution
  • Team Leadership & Staff Support
  • Microsoft Outlook, Teams, Word, Excel, SharePoint
  • Project Management (Jira, SharePoint)
  • Customer Loyalty & Engagement Strategies
  • Safety Protocol & Facility Operations
  • Strong Work Ethic & Active Listening

Timeline

Marketing Specialist

Chumash Casino
06.2024 - Current

Ambassador Host

Chumash Enterprises
01.2023 - Current

Players Club Representative

Chumash Enterprises
07.2022 - 01.2023

Union Insulator

Dahl Insulation
10.2020 - 07.2022

Senior Game Advisor/Key Holder

Gamestop
03.2020 - 10.2020

Parachute Packer

Santa Barbara Skydive
06.2019 - 03.2020

High school or equivalent - undefined

Lompoc High School

Associate - Marketing

Allan Hancock College
Payton Greene