Summary
Overview
Work History
Education
Skills
Timeline
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Payton Ervin

Springville

Summary

Dedicated and energetic service professional with several years of experience as a Server and Shift Lead and the last 3 years at the Funny Farm Cafe. Proven ability to manage time effectively, lead shifts smoothly, and provide exceptional customer service in a fast-paced environment. For the past two years, also supported a Kindergarten classroom at Roche Avenue Elementary, developing strong communication skills, patience, and adaptability while assisting with early childhood education. Known for a positive attitude, strong work ethic, and the ability to take direction and collaborate well with others.

Overview

9
9
years of professional experience

Work History

Server/Shift Leader

Funny Farm Cafe
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Presented menus to customers promptly after seating and answered questions about menu items, making recommendations upon request.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Teacher's Assistant

AmeriCorp/Volunteer
08.2023 - 05.2025
  • Teacher assistant at Roche Avenue Elementary in a kindergarten class.
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Custom Service/Pizza Maker

Pizza Factory
02.2022 - 04.2023
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.

Server Shift Leader

Cafe 12:2
01.2016 - 07.2021
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled customer complaints professionally, resolving issues through unbiased acknowledgment and commitment to service.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

GED -

Porterville College
Porterville, CA

High School Diploma -

Monache High School
Porterville, Ca
06-2022

Skills

  • Interpersonal Skills
  • Follow Instructions as Given
  • Time Management
  • Modeling and Teaching Social-Emotional Skills
  • Communication
  • Calm & Composed Demeanor Children

Timeline

Teacher's Assistant

AmeriCorp/Volunteer
08.2023 - 05.2025

Server/Shift Leader

Funny Farm Cafe
04.2023 - Current

Custom Service/Pizza Maker

Pizza Factory
02.2022 - 04.2023

Server Shift Leader

Cafe 12:2
01.2016 - 07.2021

GED -

Porterville College

High School Diploma -

Monache High School

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Payton Ervin