Payton Bishop
Peterborough,ON
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk /Bartender
Whispering Springs Wilderness Retreat
06.2021 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Check customers in to their accommodations and ensure they feel welcomed by providing a brief tour and overview of the park
Seasonal Cashier
Gemini Boutique
06.2022 - 09.2022
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Developed and delivered engaging sales presentations to convey product benefits.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Build customer relations as well as build relationships with other small businesses in the area
Kitchen Cook
The Big Apple
04.2020 - 06.2022
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Trained new hires on kitchen procedures and best practices, fostering a positive team environment.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
Cashier/ Customer Service Representative
Knights Appleden Fruit Ltd.
09.2019 - 04.2022
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
BBA - Accounting/Finance And Marketing
Trent University
Peterborough, ON04.2026
High School Diploma -
Cobourg Collegiate Institute
Cobourg, ON06.2022
Skills
- Suggestive Selling
- Cash Register Operation
- Sales Expertise
- Customer Service
- Complex Problem-Solving
- Clear and Effective Communication
- Handling Difficult Customers
- Interpersonal skills
- Team Player Attitude
Certification
Smart serve certified as of May 26, 2023
Extra Curricular
2017-2020 Toronto Lady Mets Representative Softball Team
-took on a team captain position
-fostered a positive and energetic team environment
-competed at a National and Provincial Level
-competed at invitational tournaments throughout the United States
2013-2018 Brimacombe Ski Racing Team
-participated in FIS racing events throughout Ontario
References
Elaine Minnie, 905-396-6026
-Manager at Knights Appleden Fruit Ltd.
Nancy Corcoran, 905-376-0303
-Owner of Whispering Springs Wilderness Retreat
Timeline
Seasonal Cashier
Gemini Boutique
06.2022 - 09.2022
Front Desk /Bartender
Whispering Springs Wilderness Retreat
06.2021 - Current
Kitchen Cook
The Big Apple
04.2020 - 06.2022
Cashier/ Customer Service Representative
Knights Appleden Fruit Ltd.
09.2019 - 04.2022
BBA - Accounting/Finance And Marketing
Trent University
High School Diploma -
Cobourg Collegiate Institute
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