Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Housekeeping Room Attendant
Erica G Easy
Priory, Saint Ann's Bay , Jamaica WI
10.2022 - 10.2023
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
Operator- Chillax Bar and Grill
Owner
Mammee Bay, Saint Ann's, PO.
09.2011 - 03.2023
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Contributed to cost reduction efforts by monitoring resource usage and minimizing waste during operations.
Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Performed quality checks to identify finish discrepancies.
Made sure that products were produced on time and are of good quality.
Performed quality assurance tasks to promote accuracy and minimize mistakes.
Housekeeping Aide
Fisherman Point
Ocho Rios, Saint Ann, Jamaica, WI
02.2006 - 12.2006
Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
Streamlined housekeeping processes for increased efficiency and timely room turnover.
Reduced complaints by addressing guest concerns promptly and professionally.
Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Removed soiled sheets, washcloths and towels.
Prepared rooms with top-notch standards every time.
Dusted and polished surfaces to achieve attractive shine.
Removed dirt, dust, grease and from surfaces using proper solutions.
Reported equipment malfunctions or breakdowns to your supervisor .
Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Education
No Degree - Cosmetology Certification
H.E.A.R.T NTA NCTVET
Runaway Bay, Saint Ann, Jamaica, WI
03.2017
No Degree - Housekeeping Certification
H.E.A.R.T NTA - NCTVET
Runaway Bay, Saint Ann. Jamaica WI
03.2010
No Degree - Cosmetology Studies
Marcus Garvey Technical High School
Saint Ann's Bay
06.2004
Skills
Window Cleaning
Sorting and washing laundry
Dusting furniture
Ordering cleaning supplies
Vacuuming and sweeping
Guest Relations
Window Washing
Stain Removal
Folding clean laundry
Waste disposal
Cleaning bathrooms
Furniture polishing
Dusting surfaces
Mopping floors
Vacuuming carpets
Carpet cleaning
Languages
English
Full Professional
Cooking, Singing,
I like to sing as its works as mental therapy form me. I like to feed people. I have been cooking since i was a child at 8 years old. cooking and food presentation is my passion,