Paysane Roberts
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Housekeeping Room Attendant
Erica G Easy
10.2022 - 10.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
Operator- Chillax Bar and Grill
Owner
09.2011 - 03.2023
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Contributed to cost reduction efforts by monitoring resource usage and minimizing waste during operations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Performed quality checks to identify finish discrepancies.
- Made sure that products were produced on time and are of good quality.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
Housekeeping Aide
Fisherman Point
02.2006 - 12.2006
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Prepared rooms with top-notch standards every time.
- Dusted and polished surfaces to achieve attractive shine.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Education
No Degree - Cosmetology Certification
H.E.A.R.T NTA NCTVET
Runaway Bay, Saint Ann, Jamaica, WI03.2017
No Degree - Housekeeping Certification
H.E.A.R.T NTA - NCTVET
Runaway Bay, Saint Ann. Jamaica WI03.2010
No Degree - Cosmetology Studies
Marcus Garvey Technical High School
Saint Ann's Bay06.2004
Skills
- Window Cleaning
- Sorting and washing laundry
- Dusting furniture
- Ordering cleaning supplies
- Vacuuming and sweeping
- Guest Relations
- Window Washing
- Stain Removal
- Folding clean laundry
- Waste disposal
- Cleaning bathrooms
- Furniture polishing
- Dusting surfaces
- Mopping floors
- Vacuuming carpets
- Carpet cleaning
Languages
English
Full Professional
Cooking, Singing,
I like to sing as its works as mental therapy form me. I like to feed people. I have been cooking since i was a child at 8 years old. cooking and food presentation is my passion,
Timeline
Housekeeping Room Attendant
Erica G Easy
10.2022 - 10.2023
Operator- Chillax Bar and Grill
Owner
09.2011 - 03.2023
Housekeeping Aide
Fisherman Point
02.2006 - 12.2006
No Degree - Cosmetology Certification
H.E.A.R.T NTA NCTVET
No Degree - Housekeeping Certification
H.E.A.R.T NTA - NCTVET
No Degree - Cosmetology Studies
Marcus Garvey Technical High School