Provided excellent customer service and ensured customer satisfaction
Took orders, served food and beverages, and managed customer payments
Managed the stocking and cleaning of shelves while advising customers daily
Operated cash register with high accuracy and speed with a 96% incident-free record
Balanced transactions at end-of-day for cash reconciliation and inventory management purposes
Placed purchase order for items in the dairy and meats section on a weekly basis
Provided outstanding customer service, receiving 96% in customer service feedback surveys
Managed cash handling duties
Sales Associate
Shwapno
06.2022 - 03.2023
Helped an average of 50 customers per day by responding to inquiries and locating products
Assisted customers with product selection and inquiries
Managed inventory, restocked shelves, and maintained store cleanliness
Daily interaction and my degree of customer service gained customers who trusted my advice and service
Ensuring the company's policies and procedures are followed for inventory control, safety standards, etc
Assisting with the opening and procedures for the store; use cash register and inventory control system
Greeted customers and directed them to the correct in-store section to locate their desired products
Connect hundreds of customers to quality products on a daily basis
Education
Higher Secondary Certificate -
Viqarunnisa Noon School and College
01.2023
Skills
Customer service oriented
Food safety understanding
Product processing
Communication
Price Checking
Attention to detail
Multi-tasking and teamwork
Critical thinking and verbal communication
Strong multitasking
Certification
Trained service worker for aiding elderly and physically disabled individuals in daily tasks and needs.
Member of scout for 6 years.
Languages
English
Bangla
Hindi
English
Full Professional
Cv - Summary
Personable grocery clerk offering experience in front-end and barroom store activities. Demonstrated skill with math operations, relating to stocking. Loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. Willing to take on any task to help the department run efficiently.
References
Saad Akash, 437 388 1234
Volunteer Experience
Volunteer salesman at the National Book Fair.
Volunteer at vaccination agencies: checking temperatures and guiding individuals to appropriate locations.