Payapa Rosimo
Montreal,QC
Summary
Friendly individual touting great customer engagement and upselling skills in Service Crew position. Knowledgeable in policies and procedures of fast food establishments. Offering reliability, punctuality and attention to detail.
Dependable service team member with proven skills in supporting restaurant operations and meeting diverse customer needs. Trained in safe food handling, supply stocking and sanitation. Team-oriented worker with excellent organizational and time management abilities.
Detailed individual dedicated to maintaining work area. Skilled at working efficiently and safely while completing all tasks. Comfortable standing for long periods of time and lifting up to several pounds.
Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs.
Dedicated and seasoned Service Crew member with many years of progressive experience in fast-food and fine dining restaurants. Customer-service-focused people person gifted at meeting and exceeding guest expectations. Team player with outstanding leadership skills as demonstrated by periodic crew lead assignments.
Dedicated employee with many years of experience in Service Crew role. Detail-oriented with skills needed to make patrons feel welcomed. Willing to multitask and available to work any shift.
Overview
2
2
years of professional experience
Work History
Service Crew Member
2760061 Canada Inc. Mcdonald
Montreal, Quebec
08.2022 - Current
- Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
- Visually counted and inspected dinnerware to replenish trays and bins.
- Maintained order of customer and crew member work areas.
- Assisted professionals with store opening and closing procedures.
- Continuously met productivity goals by working hard, taking on extra tasks and supporting team needs.
- Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
- Handled food safely to protect customers from cross-contamination or illness risks.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Prioritized and completed tasks throughout every shift to support store operations.
- Mastered serving, cooking, counter and drive-through to flex across different stations.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Assisted manager in cleaning, securing and balancing daily funds and receipts.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Presented orders to guests within anticipated service times.
- Packed fast food products in approved containers, cups, and bags.
- Organized and restocked supplies to support operations and team productivity.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained safe food handling practices to prevent germ spread.
Warehouse Worker
Ssense
Montreal, Quebec
12.2023 - 03.2024
- Monitored temperature and humidity levels in warehouse.
- Received and tracked incoming inventory shipments.
- Transported goods to designated areas within the warehouse facility.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Maintained stock levels in accordance with company policies.
- Inspected damaged goods prior to disposal or return to vendor.
- Organized warehouse space for efficient storage of products.
- Used pallet jacks to move items to and from warehouse locations.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Packed boxes and stock using organizational guidelines.
- Used scanners to track parcel information, condition or receipt.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Tray Packer
Les viandes Central Bernard
Montreal, Quebec
05.2022 - 08.2022
- Organized inventory in warehouse, keeping track of stock levels and replenishing supplies as needed.
- Attended regular training sessions on new product lines and updated procedures related to tray packing processes.
- Maintained a clean and safe work environment by following all safety regulations.
- Checked tray packs to ensure that they meet company specifications and standards.
- Ensured accurate count of items in each tray pack before sealing them for shipping.
- Followed instructions provided by supervisors regarding specific packaging requirements for certain products.
- Monitored the production line to ensure proper functioning at all times.
- Worked quickly and accurately while maintaining high standards of quality control throughout shift.
Education
High School Diploma -
Tabuk Institute
Kalinga Ph04-2011
Some College (No Degree) - Information Technology
Kalinga Colleges of Science And Technologychnology
Kalinga PhSkills
- Menu Memorization
- Basic food preparation
- Beverage Preparation
- Preventive Maintenance
- Performance Improvement
- Cleaning and sanitizing
- Strong Work Ethic
- Food safety knowledge
- Team Collaboration
- Verbal and written communication
- Training and coaching
Timeline
Warehouse Worker
Ssense
12.2023 - 03.2024
Service Crew Member
2760061 Canada Inc. Mcdonald
08.2022 - Current
Tray Packer
Les viandes Central Bernard
05.2022 - 08.2022
High School Diploma -
Tabuk Institute
Some College (No Degree) - Information Technology
Kalinga Colleges of Science And Technologychnology