Summary
Overview
Work History
Education
Skills
Misc And Volunteer Experiences
Languages
References
Timeline
Generic

PAYAM KAVOUSIAN

Squamish,BC

Summary

Dynamic professional with extensive experience as a Product Owner at Xplor Technologies, excelling in product design and project management. Proven track record in software integration and implementation, leading successful large-scale projects. Adept at Agile methodology and fostering collaboration, driving impactful results in diverse environments.

Overview

25
25
years of professional experience

Work History

Consultant

Independent Consultant
Squamish, Canada
01.2021 - 01.2025
  • Facilitate specialized consulting services for Xplor Technologies, bolstering support for product creation and implementation
  • Implementations and management of projects
  • Onboarding new clients and support for the sales team
  • Internal Training of the support team and implementations teams

Product Owner

Xplor Technologies
Burnaby, Canada
01.2018 - 01.2021
  • Design, Create, Implement, market and support of Citywide POS: A municipal cashiering system.
  • Designed and built a specialized product based on PerfectMind's parks and rec SAAS platform.
  • Take PerfectMind to a new market which covers municipal cashiering and enterprise POS.
  • Created partnership with Dell Boomi as OEM software provider for part of our complete solution.
  • Manage and implement first customers with the new product.
  • Created pricing, marketing material, attended sales seminars and responded to RFPs.
  • Internal training of professional services, support, sales, and marketing.
  • Managed various other internal company projects.
  • Proficient in Agile development environment.

Technical Implementation Consultant

The Active Network
Vancouver, Canada
01.2005 - 01.2017
  • Provided the government market with a fully integrated cashiering and accounting software solution.
  • City wide implementation of Active's 'Payment Manager' cashiering application.
  • Business analysis and custom integration between 'Payment Manager' and third-party systems such as Finance, Utility Billing, Taxes, Permitting.
  • Project management, onsite and offsite end user training, product development, collaboration with 3rd party vendors on producing integration APIs and solutions for the customer.
  • Proven track record on large scale projects such as City of Chicago with 400+ users.

Customer Service and Trainer

eBay
Burnaby, Canada
01.2004 - 01.2005
  • Customer support.
  • Internal training and mentorship of 150 new customer service reps.

Coop position and Database consultant

Art In Motion
Coquitlam, Canada
01.2001 - 01.2003
  • Database maintenance and customization. Creating custom reports.
  • Data conversion project for JDEdwards implementation.

Software Engineer

Lexis Systems
Richmond, Canada
01.2000 - 01.2001
  • Interface and Communications layer design for remote parking metering system.

Education

Bachelor's degree - Computing Science

Simon Fraser University
Burnaby, BC
01-2003

Skills

  • Agile methodology
  • Product design
  • Project management
  • Sales support
  • Software integration and implementation
  • API development

Misc And Volunteer Experiences

  • The Power of Play, 01/01/21, 01/01/22, Building playgrounds for underprivileged communities, 2022, Morocco, Worked on the playground project for the village of M'Hamid, 2021, Vancouver, Helped with removal and repurposing of a playground to be installed for the first nations community of Lytton.
  • Bass Coast project, 01/01/18, 01/01/24, Stage Build crew, Building and take down of one of the main stages for the music festival., Carpentry and heavy machine operations
  • Burning Man organization, 01/01/24, 01/01/24, Fence crew, Volunteered with the org during build week of Black Rock City., Installing and removal of all the perimeter and municipality fencing.
  • Backcountry Snowmobile guide, 01/01/23, 01/01/25, Tail guide, Guiding clients in the BC backcountry mountains., AST 1, 2 and WAFA certified.

Languages

English
Native/ Bilingual
Farsi
Native/ Bilingual

References

References available upon request.

Timeline

Consultant

Independent Consultant
01.2021 - 01.2025

Product Owner

Xplor Technologies
01.2018 - 01.2021

Technical Implementation Consultant

The Active Network
01.2005 - 01.2017

Customer Service and Trainer

eBay
01.2004 - 01.2005

Coop position and Database consultant

Art In Motion
01.2001 - 01.2003

Software Engineer

Lexis Systems
01.2000 - 01.2001

Bachelor's degree - Computing Science

Simon Fraser University
PAYAM KAVOUSIAN