Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Payam Al-Jumoori

Saskatoon,SK

Summary

Detail-oriented team player with strong organizational skills eager to secure job position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Crew Member Team Leader

McDonald's
11.2020 - 10.2023
  • Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
  • Operated cash register for cash, credit card transactions, and mobile transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
  • Consistently met or exceeded sales targets by motivating the team and implementing innovative promotional strategies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed as required.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Mopped and swept floors, wiped counters and windows, disposed waste and recycling, sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed iced coffee, coffee, tea, and McCafe Menu Items, and prepared cold drinks, including milkshakes and smoothies, etc.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Education

Bachelor of Science - Biomedical Neuroscience

University of Saskatchewan
Saskatoon, SK
06.2028

High School Diploma -

Saskatchewan Polytechnic
Saskatoon, SK
05.2024

Skills

  • Dress Code Enforcement
  • Employee Motivation
  • Workload balancing
  • Team Management
  • Punctual and Dependable

Languages

English
Full Professional

Timeline

Crew Member Team Leader

McDonald's
11.2020 - 10.2023

Bachelor of Science - Biomedical Neuroscience

University of Saskatchewan

High School Diploma -

Saskatchewan Polytechnic
Payam Al-Jumoori