Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Payal Shah

Toronto,Canada

Summary

Seasoned project management specialist with comprehensive experience in leading projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Proven ability to deliver projects on time and within budget, while maintaining high standards of quality. Demonstrated success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication. Adept at managing multi-million-dollar budgets while fostering collaboration across diverse teams to achieve strategic objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Project Control Officer

TD Bank
Toronto, Canada
09.2022 - Current
  • Assignment #2 (Nov ’23 – present): Enterprise Governance, Risk and Compliance Program led by Non-Financial Risk Management
  • Project Manager for workstream ‘Data Analytics & Reporting’ to enable Azure Cloud-based Tableau reporting
  • Facilitated daily standups with Data Management, Analytics, and Technology teams/Pods and Business leads to identify and track blockers, impediments and accomplishments
  • Tracked all critical items to closure through, aligned with TD’s Enterprise Program, Delivery and Engagement standards
  • Lead stakeholder discussions and negotiated timelines with various LOBs (Risk, Audit, etc.) for data requirements
  • Ensure all processes and controls aligned as per TD’s Enterprise Data Governance and Management Standards through the Data Steward engagement
  • Managed Executive communications on the workstream updates and presented at weekly status meetings with Exec Sponsor
  • forecasting, reconciliation and reporting
  • Assignment #1 (Sep ’22 – Oct ’23): Regulatory-driven Benchmark Rate Reform for LIBOR & CDOR Transition in TBSM
  • Served as the primary point of contact for the Executive Status meetings planning to completion.
  • Managed project milestones, deliverables, and documentation using Clarity, SharePoint, and Confluence
  • Overall project responsibilities – Managed RAID, Integrated Project Plan, project artifacts completion by phase, and vendor management (SOW approvals), Executive meeting materials, and facilitate daily touchpoints. Handled $10-50MM financial book

Senior Project Control Officer

CGI Inc.
Toronto, Canada
02.2021 - 08.2022
  • Client – CIBC/Simplii Financial Capital Markets Technology enhancements for Global Money Transfer, Global Mass Payout and Prepaid portfolio for various projects including expansion of GMT countries, offering new GMP products to Foreign Exchange clients, implementation of new products through the Prepaid cards, etc
  • Project Delivery – Supported project from inception to closure as per CIBC’s Project Management Framework
  • Supported Sr. PMs in end-to-end project delivery, documenting RAID and hosted daily standups, to identify and address roadblocks, and escalated issues in a timely manner, collaborating across multiple teams within CIBC Capital Markets and other divisions
  • Managed release documentation and approvals, supporting the end-to-end release cycle, including Go/No-Go decisions, overnight implementations, and production progress reporting
  • Project and Portfolio Finance ($5-15MM) - Served as the primary contact for monthly financial processes, including estimation, actuals analysis, reconciliation, reporting to leaders

Basel Program Control Officer

Equitable Bank
Toronto, Canada
10.2018 - 02.2021
  • Program Summary: Program support for Regulatory Compliance Program as per Basel II guidelines and working group Project Manager for the Enterprise Risk Data Management implementation
  • Supported the delivery of Technology and Business initiatives such as Underwriting Platform build/upgrade, Risk Model Development & Management Reporting
  • Risk Data Management Workgroup Project Manager - Led meetings with the Enterprise Data Governance team to scope Risk Data Management through SME interviews, identifying stakeholders, defining scope, and creating an engagement
  • Coached on Agile methodologies, as well as tools and techniques, adhering to security and privacy guidelines
  • Program Support- Managed project deliverables within Equitable Bank's Agile framework, tracking roadblocks, dependencies, and risks, and escalating as needed
  • Acted as the single point of contact for all Basel PMO requests, closely tracked program timeline and budget
  • Migrated the program repository from SharePoint to Confluence, created and organized JIRA/Confluence spaces, and generated financial reports
  • Supported the Chief Risk Officer and Basel PMO in delivering the program artifacts to Regulators

Project Control Officer

B2B Bank
Toronto, Canada
09.2016 - 09.2018
  • Supported the PM and PMO team in implementing the Data Archiving Project, collaborating with the EDW Data Quality/Governance team on governance, compliance, and data review for the Hadoop Credit Risk Repository
  • Maintained project processes, including goals, milestones, budgets, and governance, overseeing status reporting, RAID logs, change controls, and financial reporting
  • Managed the project budget and reporting, tracking expenses, processing invoices, and forecasting
  • Oversaw vendor relationships, reviewing contracts and addressing issues with managers

Project Controller Officer

Shoppers Drug Mart
Toronto, Canada
03.2016 - 09.2016
  • Supported the IT PMO team with regards to the implementation of the eClienteling Application Upgrade
  • The project also included the integration of Shoppers Drugmart eClienteling application with new PC Optimum joint loyalty program as well as the data conversion for Loblaws PC Plus Customer Files

Research and Project Coordinator

University of Bremen
, Germany
06.2011 - 12.2015
  • Assignment #1: Planned project scope, timeline & budget, for a research project spanning 3 years estimated at €300K
  • Performed statistical data analysis and documented results using various software tools, contributing to a publication in an academic journal
  • Assignment #2: Supported the project team with regards to the delivery of the Integrated Campus Management ERP solution initiated to deal with key tasks in the area of Academic Affair, Faculty and Advisors, Finance Directors and Research Administrators

Education

Project Management -

University of Toronto School of Continuing Studies
01.2020

M.Sc. - Biochemistry

University of Bremen
Germany
01.2010

B.Sc. (Hons) - Industrial Microbiology

University of Pune
India
01.2008

Skills

  • Tools and Software - Clarity, JIRA, Confluence, MS Project, MS Visio, SharePoint, Waterfall
  • Agile delivery methodologies
  • Financial Management
  • Vendor Management
  • Project Scheduling

Certification

  • PMP Certification, Project Management Institute, 01/01/24
  • Certified Scrum Master, Scrum Alliance, 01/01/19

Timeline

Senior Project Control Officer

TD Bank
09.2022 - Current

Senior Project Control Officer

CGI Inc.
02.2021 - 08.2022

Basel Program Control Officer

Equitable Bank
10.2018 - 02.2021

Project Control Officer

B2B Bank
09.2016 - 09.2018

Project Controller Officer

Shoppers Drug Mart
03.2016 - 09.2016

Research and Project Coordinator

University of Bremen
06.2011 - 12.2015

Project Management -

University of Toronto School of Continuing Studies

M.Sc. - Biochemistry

University of Bremen

B.Sc. (Hons) - Industrial Microbiology

University of Pune

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Payal Shah