Payal Payal
Brampton,CA
Summary
Hard-working and well-presented team player with high standards of personal appearance and hygiene. A polite, professional, dedicated towards the work, and outgoing approach to all patrons ensures that customers' needs are met to extremely high standards and that they have a memorable experience. Thrives under pressure, always enjoys talking to customers, and is skilled at multi-tasking, ensuring that operations are carried out smoothly and efficiently. Flexible concerning work patterns to include weekends, evenings, and special events and is looking for a new challenge with an exciting and reputable company. Devoted to giving a positive and memorable experience to every customer.
Communicative Customer Service experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued.
Overview
2
2
years of professional experience
Work History
Team Member
Tim Horton
Toronto, CA
10.2024 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
Gas Station Attendant
Petro-Canada
Oakville, CA
05.2024 - 08.2024
- Greeted customers, answered questions, and assisted with purchases.
- Operated cash register to process customer transactions accurately and efficiently.
- Maintained store cleanliness, including floors, shelves, counters, and windows.
- Stocked shelves with merchandise and ensured that pricing was correct.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Verified age requirements for the purchase of alcohol and tobacco products.
- Restocked supplies such as paper towels, napkins, cups when necessary.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
Office Administrator
Krishna Fruits Corporation
Jakhal Mandi, Haryana
06.2022 - 03.2023
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Processed invoices on a timely basis according to established procedures.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Scheduled appointments for senior management team members using Outlook calendar system.
Education
Business Management - Accounting, Finance, Project Management, Marketing
CAMBRIAN AT HANSON COLLEGE
Brampton, CA, ON08.2024
High school (CBSE) - Commerce, Business Management and Finance
D.A.V PUBLIC SCHOOL
India03.2023
Skills
- Teamwork
- Collaboration
- Problem Resolution
- Versatility
- Time management
- Interpersonal
- Till counting,
- Ability to stay calm under pressure
- Patience
- Telephone reception
- Inventory Management
- Customer Relationship Management (CRM)
- Planning events
Availability
Full-Time, Monday to Sunday
Affiliations
- For Petro Canada - 4375999228 - Anuj Rana
- For Tim Hortons - 4375180240 - Samiksha Khurana
Accomplishments
Praxar Award - Marketing Simulation.
Timeline
Team Member
Tim Horton
10.2024 - Current
Gas Station Attendant
Petro-Canada
05.2024 - 08.2024
Office Administrator
Krishna Fruits Corporation
06.2022 - 03.2023
Business Management - Accounting, Finance, Project Management, Marketing
CAMBRIAN AT HANSON COLLEGE
High school (CBSE) - Commerce, Business Management and Finance
D.A.V PUBLIC SCHOOL