Payal Patel
London,ON
Summary
A highly analytical and detail-oriented professional with a strong foundation in Statistics, Economics, Accounting, and Financial Crime Compliance, seeking to contribute to PwC's Financial Crime Unit as an Analyst. With hands-on experience using SPSS for statistical analysis and Pivot Tables in Excel for data interpretation, I bring a data-driven approach to identifying patterns, anomalies, and potential financial risks. My expertise in financial analysis, market research, and risk assessment, combined with my understanding of AML, KYC, and ATF regulations, enables me to effectively support financial crime detection and compliance efforts. I am committed to providing actionable insights and delivering high-quality service in alignment with PwC’s mission of operational efficiency and client service excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Advisor
CO-OPERATORS
London, Ontario
09.2022 - Current
- Advise clients on insurance policies, conduct risk assessments, and identify tailored insurance solutions based on client needs.
- Ensure client information is accurately documented, in compliance with industry regulations, and maintain up-to-date KYC (Know Your Customer) documentation.
- Analyze client financial portfolios, offering expert guidance on coverage options, and risk mitigation.
- Build relationships with clients, maintaining high levels of satisfaction while ensuring compliance with internal policies and procedures.
- Track progress on client engagements, ensuring all service deliverables are met in a timely manner.
Sr. Customer Experience Associate
SCOTIABANK
London, Ontario
06.2022 - 09.2022
- Provided exceptional customer service in a banking environment, addressing complex inquiries regarding accounts, loans, and financial services.
- Supported the identification and reporting of potential fraudulent activities by reviewing transactions for anomalies and suspicious behavior.
- Worked closely with compliance teams to ensure adherence to regulatory requirements such as KYC and Anti-Money Laundering (AML).
- Gathered customer data and market intelligence, assisting in financial product offerings and ensuring accurate documentation of customer information.
- Managed cross-functional relationships and effectively communicated with both internal teams and clients, ensuring efficient issue resolution.
Quantitative Researcher
Tradebulls Securities (P) Limited
Ahmedabad , India
05.2018 - 08.2020
- Data Analysis: Used SPSS to analyze large datasets, conducting statistical analysis to identify patterns, trends, and potential anomalies in financial transactions. This experience directly aligns with identifying suspicious patterns of financial crime.
- Pivot Table Expertise: Applied Pivot Tables in Excel to summarize and analyze complex financial data, enabling the identification of key risk factors related to financial crimes, like money laundering and fraud.
- Market Research: Conducted market intelligence research by applying statistical models to understand business structures, ownership links, and key personnel, aiding in identifying financial institutions potentially involved in illicit activities.
- Report Creation: Generated detailed reports and visualizations of statistical findings, summarizing potential risks and anomalies for senior stakeholders in compliance teams, ensuring regulatory adherence.
Education
Post-graduation in Business Management - (Business, Finance, HR, Economics, Statistics)
Fanshawe College
London, ON04-2022
Post-graduation in Business Management - (Business, Marketing, Finance, HR , Research)
GLS University
India 06-2017
Bachelor of Commerce - (Accounting, Statistics , Economics, HR)
Gujarat University
India04-2015
Skills
- Technical skill: Microsoft office, SPSS, Guidewires, Salesforce, outlook
- Language: English, Hindi, Guajarati (verbal and written)
- Multi tasker, self-motivated , quick learner ,precision and attention to detail
Certification
- Licenses LLQP & OTL
- Tri-Council Policy Statement-2 Certificate from Canadian Panel of Research Ethics
Accomplishments
- Member of the Financial Services Regulatory Authority of Ontario (FSRA)
Timeline
Insurance Advisor
CO-OPERATORS
09.2022 - Current
Sr. Customer Experience Associate
SCOTIABANK
06.2022 - 09.2022
Quantitative Researcher
Tradebulls Securities (P) Limited
05.2018 - 08.2020
Post-graduation in Business Management - (Business, Finance, HR, Economics, Statistics)
Fanshawe College
Post-graduation in Business Management - (Business, Marketing, Finance, HR , Research)
GLS University
Bachelor of Commerce - (Accounting, Statistics , Economics, HR)
Gujarat University
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