Pawni Shakreja
Surrey,BC
Summary
Recent graduate with strong skills in customer service, inventory management and financial analysis. Seeking to gain professional management experience by leveraging expertise in customer relations and operational efficiency to contribute to a high- performing team.
Overview
2
2
years of professional experience
Work History
Server Shift Leader
D Spot Dessert Cafe
Delta, British Columbia
08.2023 - Current
- Conducted weekly meetings with servers to discuss issues related to customer service delivery or operational efficiency.
- Analyzed customer feedback surveys in order to improve overall guest experience.
- Performed cash register functions accurately and efficiently.
- Prepared checks, itemizing total meal costs and taxes.
- Scheduled shifts for servers based on their availability and current workloads.
Sales Representative
Telus
Surrey, British Columbia
01.2023 - Current
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Maintained up-to-date knowledge on new products and services available for sale.
- Identified potential risks associated with door-to-door selling activities.
- Performed cold calling to generate leads for prospective clients.
- Generated leads through cold calling, email campaigns, social media outreach.
Receptionist
Lions Park Animal Hospital
Port Coquitlam, British Columbia
01.2023 - 07.2023
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Compiled data from various sources into organized reports for management review.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Associate of Arts - Arts
Douglas College
New Westminster, None12-2024
Skills
- Customer needs assessment
- Client engagement
- Exceeds sales goals
- Cold calling
- Time management
- Lead generation
References
References available upon request.
Timeline
Server Shift Leader
D Spot Dessert Cafe
08.2023 - Current
Sales Representative
Telus
01.2023 - Current
Receptionist
Lions Park Animal Hospital
01.2023 - 07.2023
Associate of Arts - Arts
Douglas College
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