Pawanpreet Singh Sahota
Brampton
Summary
Experienced, highly motivated, goal-oriented individual with a strong educational background and determination. Committed to academic excellence and eager to leverage educational achievements and passion for learning to make a valuable contribution in a professional setting. Proven track record as a safety-conscious driver, delivering exceptional service and support to clients. Skilled in resolving inquiries and concerns, ensuring a positive customer experience. Building strong relationships with customers, understanding their needs, and providing tailored solutions is expertise. Strong communication and problem-solving abilities, coupled with a friendly and approachable demeanor, consistently exceed customer expectations.
Overview
7
7
years of professional experience
Work History
Uber Driver
Uber
2022.01 - 2024.01
- Drive safely and follow traffic laws across all municipalities
- Transported150 passengers daily by driving for16 hours and6 days per week with zero customer complaints for24 months by persistently continuing to prioritize
- Communicated with1.4K passengers effectively using many languages to ensure a memorable journey and assisted them with their luggage items when alighting and organizing
- Maintained a professional attitude towards3.6K customers with research skills to effectively navigate from city to city with material knowledge using my email management to get to every customer on a timely manner
Manager of Operations
Dr Hookah Lounge
2017.01 - 2022.01
Elevated customer interaction processes.
Oversaw inventory control processes to maintain optimal stock levels.
Supervising personnel effectively.
Oversaw payroll processing with accuracy and timeliness.
Education
General business
Centennial College
01.2015
Skills
- Empathy
- Adaptability
- Communication
- Problem Solving
- Patience
- Active listening
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Timeline
Uber Driver
Uber
2022.01 - 2024.01
Manager of Operations
Dr Hookah Lounge
2017.01 - 2022.01
General business
Centennial College