Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

PAWANPREET KAUR

Timmins,Canada

Summary

Dedicated and versatile professional with a strong background in banking and restaurant management, seeking a challenging position that allows me to utilize my diverse skill set and contribute to organizational growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dept. Supervisor

Home Depot
03.2024 - Current
  • Lead, train, coach and develop associates to ensure customers receive excellent service and can easily find the merchandise they need.
  • Ensure associates complete necessary training for optimal team contribution.
  • Maintain a safe and secure work environment by conducting daily safety reviews.
  • Opened and closed the store based on procedures.
  • Maintained focus during business times and delegated tasks to employees to keep business running smoothly.

Personal Banking Associate

TD Canada Trust
04.2023 - 10.2023
  • Opened new customers checking and savings accounts as well as serviced and performed maintenance upon them.
  • Provide a full range of banking services to individual customers, emphasizing personal financial counselling and customer service.
  • Maintained confidentiality of bank records and client information.
  • Promoted bank services and products, resulting in branch sales increase.

Customer Experience Associate

TD Canada Trust
08.2021 - 03.2023
  • Receive and respond to customer service account inquiries on account balance, transaction details, statements and fees and charges.
  • Overseas transfers.
  • Promote bank products and services. Refer customers to appropriate banking services and representatives.

Assistant Manager

Harvey’s / Swiss Chalet
08.2020 - 03.2022
  • Work effectively and lead our team to deliver amazing customer service. Took orders of the customers and ensured that the foods are served in a timely manner. Develop different strategies for better workplace efficiency and goal achievement.
  • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness. Moreover, supervised, managed, and trained other employees. Managed invoices & receipts for all stock; conducted the financial report at the end of the day.

Residential Support Worker

05.2021 - 12.2021
  • Providing support to residents and helping them with everyday duties.
  • Clean and maintain high standard of hygiene and cleanliness, make meals, and perform other duties like dishwashing, laundry, etc.
  • Stock everything and work according to the residence’s policies.

New Burger Planet INC.
09.2020 - 08.2021
  • Provide friendly customer service. Receive and process customer orders.
  • Handle cash, debit, and credit transactions accurately. Work effectively as a member of a team. Maintain clean or duty worksite.

Supervisor

Harvey’s / Swiss Chalet
09.2019 - 08.2020
  • Work effectively and lead our team to deliver amazing customer service. Took orders of the customers and ensured that the foods are served in a timely manner. Develop different strategies for better workplace efficiency and goal achievement.
  • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness. Moreover, supervised, managed, and trained other employees. Managed invoices & receipts for all stock; conducted the financial report at the end of the day.

Cashier

Harvey’s / Swiss Chalet
05.2017 - 09.2019
  • Work effectively and lead our team to deliver amazing customer service. Took orders of the customers and ensured that the foods are served in a timely manner. Develop different strategies for better workplace efficiency and goal achievement.
  • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness. Moreover, supervised, managed, and trained other employees. Managed invoices & receipts for all stock; conducted the financial report at the end of the day.

Education

Business General Diploma -

Northern College of Applied Arts and Technology
South Porcupine, ON
01.2019

Grade 12th - undefined

Edmonton Public School
Palia kalan, Uttar Pradesh
01.2016

Grade 10th - undefined

Shri Guru Nanak Dev Sikh Academy
Tikunia Kheri, Uttar Pradesh
01.2014

Skills

  • Self-motivated
  • Problem-Solving
  • Team leadership
  • Customer Service
  • Time management

Certification

  • Security Guard License
  • CPR/AED/First Aid
  • Smart Serve
  • Food Safety
  • Full G driving license

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Dept. Supervisor

Home Depot
03.2024 - Current

Personal Banking Associate

TD Canada Trust
04.2023 - 10.2023

Customer Experience Associate

TD Canada Trust
08.2021 - 03.2023

Residential Support Worker

05.2021 - 12.2021

New Burger Planet INC.
09.2020 - 08.2021

Assistant Manager

Harvey’s / Swiss Chalet
08.2020 - 03.2022

Supervisor

Harvey’s / Swiss Chalet
09.2019 - 08.2020

Cashier

Harvey’s / Swiss Chalet
05.2017 - 09.2019

Grade 12th - undefined

Edmonton Public School

Grade 10th - undefined

Shri Guru Nanak Dev Sikh Academy

Business General Diploma -

Northern College of Applied Arts and Technology
PAWANPREET KAUR