Pawanpreet Kaur
Ontario
Summary
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
5
5
years of professional experience
Work History
Warehouse worker
DB Schenker
01.2022 - 12.2024
Restaurant Server
India's Taste
06.2022 - 09.2022
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Cashier
Gas Station
09.2021 - 01.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Caregiver
Private family
01.2020 - 12.2020
- Company Overview: India
- Following basic hygienic practices and applying the principles of body mechanics
- Providing assistance with personal care activities such as but not limited to bathing, dressing, transferring, walking, handling stairs
- Providing assistance with routine activities of daily living and supporting the safety of clients and self
- Assisting with the use and monitoring of special aids (i.e., walkers, cranes, wheelchairs, lifts, crutches)
- India
Education
International Business -
Conestoga College
01.2023
Skills
- Packaging and labeling
- Customer satisfaction
- Customer assistance
- Respectful and compassionate
- Work ethic and integrity
- Order taking
- Self-motivated and disciplined
- Organization
- Patience and empathy
- Time management skills
- Customer service excellence
- Clear communication
Timeline
Restaurant Server
India's Taste
06.2022 - 09.2022
Warehouse worker
DB Schenker
01.2022 - 12.2024
Cashier
Gas Station
09.2021 - 01.2022
Caregiver
Private family
01.2020 - 12.2020
International Business -
Conestoga College
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