Pawanpreet Kaur
Calgary,AB
Overview
5
5
years of professional experience
Work History
Front Desk Attendant
Lazeez Indian Cuisine And Sweets
05.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Front Desk Attendant
Lovely Sweets
05.2021 - 01.2023
Front Desk Attendant
Stella Hotel
06.2019 - 01.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Education
Certificate - Business
Ciot College
Calgary03.2024
Diploma - Human Resource Management
Sait
Calgary12.2022
Skills
- Strong multitasking
- Problem-solving skills
- Microsoft Office knowledge
- Guest Relations
- Time Management
- Cash Handling
- Customer service expertise
- Listening Skills
- Conflict Management
- Sales expertise
Weight lifting
Languages
English
Full Professional
Timeline
Front Desk Attendant
Lazeez Indian Cuisine And Sweets
05.2023 - Current
Front Desk Attendant
Lovely Sweets
05.2021 - 01.2023
Front Desk Attendant
Stella Hotel
06.2019 - 01.2021
Certificate - Business
Ciot College
Diploma - Human Resource Management
Sait
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