Pawanpreet Kaur
Surrey
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Sales Representative
Subway
06.2021 - 06.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
Amazon Warehouse Associate Team Lead
Manager Kiara
06.2021 - 05.2023
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Office Assistant
Sanitary Store
06.2018 - 09.2020
- Monitored security to help maintain equipment, data and information safety.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Bachelor of Hospitality Management - Hospitality Management
Canadian College
Vancouver, BC09.2023
Skills
- Post-Sales Support
- Prospecting Skills
- Staff Training
- B2B Sales
Timeline
Sales Representative
Subway
06.2021 - 06.2023
Amazon Warehouse Associate Team Lead
Manager Kiara
06.2021 - 05.2023
Office Assistant
Sanitary Store
06.2018 - 09.2020
Bachelor of Hospitality Management - Hospitality Management
Canadian College
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