To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Team Leader
Air Canada Signature
Richmond
05.2022 - Current
Managed servers to ensure smooth dining operations on a daily basis
Engage with customers in a friendly manner
Led training sessions for new servers
Reported all dangerous and improper situations promptly to management
Oversaw dining hall cleanliness and safety
Assisted with greeting and seating guests as needed
Answered guest queries regarding menu selection.
Built strong relationships with customers through positive attitude and attentive response.
Cook and Cashier
Mucho Burrito Fresh Mexican Grill
Burnaby
12.2020 - Current
Recorded customer orders and repeated them back in a clear, understandable manner
Correctly received orders, processed payments and responded appropriately to guest concerns
Served fresh, hot food with a smile in a timely manner
Mastered Point of Sale (POS) computer system for automated order taking
Carefully maintained sanitation, health and safety standards in all work areas
Frequently washed and sanitized hands
Food areas and food preparation tools
Worked well with teammates and openly invited coaching from the management team
Prepared items according to written or verbal orders, working on several different orders simultaneously
Worked making burritos, preparing various veggies, sauces, and dough for the burritos.
Osaka Teppanyaki
, West
05.2021 - 03.2022
Delivered quality service by providing a warm and welcoming environment
Assisted guests with making menu choices in an informative and helpful manner
Served all food courses and alcoholic beverages to guests in a timely manner
Bussed, cleaned and set tables in a timely and quiet manner
Accurately totaled, processed and collected payments from guests using the point-of-sale system.
Copper Tank Grill
Broadway, West
05.2020 - 12.2020
Serving food and drinks to customers
Recommending and selling beverages to guests
Accepting money and making change when needed
Performing cleaning side work as assigned
Making drinks like Mexican Bull tank, Caesars, Margaritas, and other cocktails
I have Serving it right License as well
Present menus take orders and ensures the age verification processes.
12.2018 - 05.2020
White spot, Marine and Oak - Server
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
Educated guests on daily specials and menu offerings such as appetizers, entrees, and desserts
Promoted desserts, appetizers, and special drinks
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal
Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages
Processed customers' payments and provide receipts
Welcomed guests with a personable attitude and smile, offering to bring beverage orders while reviewing menu options
Explained menu options to guests, offered suggestions and took orders for food and beverages
Cashier
New York fries, Pacific
01.2017 - 12.2018
Smoothly processed incoming orders, handling over 1000 transactions per day with exceptional accuracy
Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Worked closely with front-end staff to assist customers
Trained new team members in cash register operation, stock procedures and customer service
Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
Processed customer payments quickly and returned exact change and receipts.
Education
Associate of Science - General Science
Langara College
Skills
Perform operational activities such as receiving orders and other kitchen dutiesundefined