PAWANPREET GURON
Calgary
Summary
Dynamic professional with a proven track record in customer service and organizational skills, honed at Alberta Health Services and GardaWorld Security. Excelled in managing patient records and leading teams in high-stakes environments. Demonstrates exceptional problem-solving abilities and effective communication, driving significant improvements in operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
GardaWorld Security
01.2022 - Current
- Supported by our 24/7 Operations Centre, swiftly respond to alarms, report security breaches and property damage, and direct unauthorized individuals to leave the premises
- Patrol inside and outside facilities, up and down stairs, and over uneven surfaces
- Ensure areas/departments are secure during off hours, as required
- Kept work area clean and presentable at all times
Medical Office Assistant (Practicum Student)
Mayland Medical Centre
03.2025 - 03.2025
- Answers multi-line phone system and emails and takes appointments or directs calls to the appropriate party. Prioritizes and responds to phone calls and messages in a timely manner
- Welcomes patients as they arrive to the clinic and provides the necessary paperwork for their visit
- Coordinates the flow of patients in the examination and treatment areas to ensure efficient use of the facility and the physician's schedule
- Prepares examination rooms with necessary medical supplies
- Provides a variety of administrative duties within clinic such as data entry, faxes, scanning, shredding, dictation letters, photocopying, preparing patient information booklets and other related tasks, as required
- Supports the improvement of pre- and post-encounter processes (e.g., identify missing vitals, lab results or screening needed for patients with appointments)
- Ensures the protection of patients' rights by maintaining confidentiality of personal and financial information
Unit Clerk (Practicum Student)
Peter Lougheed Centre
01.2025 - 02.2025
- Entered patient data into the EHR system, ensuring the accuracy and integrity of medical records.
- Handled incoming calls with proper answering and routing routines.
- Created monthly reports summarizing activities related to admissions, discharges, transfers and deaths within the unit.
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel and PowerPoint, to create documents and presentations for meetings.
- Performed various clerical and administrative functions, such as ordering, and maintaining inventory of supplies.
Assistant Seafood Manager
Sobeys
02.2020 - 02.2022
- Remained current with weekly and in-store specials
- Ensured accurate labeling of products through adherence to company pricing strategies
- Run, monitored and analyzed sales data reports
Customer Experience Salesfloor Associate
Walmart Canada
09.2017 - 01.2020
- Monitored execution of company inventory control procedures
- Led department in accordance with company presentation standards
- Operated cash register
- Conferred with customers about concerns with products or services
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions
- Recommended items to customers based on specific needs
- Worked with other customer support teams to develop consistent and equal high-quality levels of support
Education
Diploma - Unit Clerk/Medical Office Assistant
ABES College
Calgary, AB03.2025
Diploma - Computer Information Systems: Business
Kwantlen Polytechnic University
09.2019
Skills
- Customer Service
- Time Management
- Organizational Skills
- Problem-solving abilities
- Effective Communication
- Team Leadership
- Computer skills
- Managing patient records
- Multitasking and organization
- Reception management
- Documentation skills
- Patient scheduling
- Transcribing orders
- Admissions
- Discharges
- Transfers
Certification
- WHMIS
- Occupational First Aid Level 1
- Trucking Dispatch Specialist
- CPR Certification
- Security License
Timeline
Medical Office Assistant (Practicum Student)
Mayland Medical Centre
03.2025 - 03.2025
Unit Clerk (Practicum Student)
Peter Lougheed Centre
01.2025 - 02.2025
Security Officer
GardaWorld Security
01.2022 - Current
Assistant Seafood Manager
Sobeys
02.2020 - 02.2022
Customer Experience Salesfloor Associate
Walmart Canada
09.2017 - 01.2020
Diploma - Computer Information Systems: Business
Kwantlen Polytechnic University
Diploma - Unit Clerk/Medical Office Assistant
ABES College
Similar Profiles
Danny HowardDanny Howard
Security Gaurd at GardaWorld SecuritySecurity Gaurd at GardaWorld Security
Guranjan GorayaGuranjan Goraya
Security Officer at GardaWorld SecuritySecurity Officer at GardaWorld Security
DYMOND SIMMONSDYMOND SIMMONS
Unarmed Guard at GardaWorld SecurityUnarmed Guard at GardaWorld Security
Faraz ZafarFaraz Zafar
Security Officer at GardaWorld SecuritySecurity Officer at GardaWorld Security
Ethan KingEthan King
Founder at Aventro AIFounder at Aventro AI