PAWANKUMAR PEDDIBHOTLA
Toronto,ON
Summary
A seasoned professional, leader and mentor fuelling growth and customer success through new customer acquisition and onboarding implementation.
Overview
15
15
years of professional experience
Work History
National Implementation Manager
Compass Group, Canteen
01.2022 - Current
- All new customer implementation across Canada. Establishing process, cadence & review calls among multiple teams.
- Leading Implementation team of project coordinators.
- Implementation specialist - standardizing mobilization process for new customer implementation for Canteen Canada.
- Over 300+ new customers implemented every year.
- Savings of over $1.5 Mn in capital investment.
- Developing best practices to achieve and surpass customer expectation.
- Mediating & coordinating with all departments & sales, finance, accounting, legal, operations & vendors.
- All order processing & coordination with 30+ vendors.
- Managing direct relationship with decision makers of National Accounts & Key Accounts.
- Identifying issues, analyze information and provide solutions to problems.
Regional Account Manager
Compass Group
07.2019 - 02.2022
- Managed direct relationship with decision makers of 150+ Accounts in Ontario Region (Kingston to Chatham & Toronto Downtown to Orillia & Midland)
- 99% retention rate for region during COVID.
- Demonstrated account leadership by managing 200% growth during pandemic without service fails at strategic accounts to cover losses incurred in accounts closed due to restrictions
- Achieving revenue goals by re-negotiating financial terms, cross-selling, promotions, contract renewals and RFPs for existing accounts
- New customer mobilization - introductory calls, install planning & coordination.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Regional Sales Lead
Compass Group, India
10.2015 - 04.2019
- Annual turnover achieved –$ 0.5 Mn in 2017, $2.1 Mn in 2018, $0.7 Mn in 2019 (6 months)
- Prospecting and generating opportunities and needs by applying appropriate probing techniques
- Making and conducting presentations to clients
- Liaise with internal stake holders from multiple departments through sales cycle
- End-to-End bid Management, right from receipt of RFP – liaising with internal Legal, Operations, Human Resources, Finance & Procurement teams, Preparing Profit & Loss statements for bid & submission of the bids as per RFP guidelines.
- Proven ability to learn quickly and adapt to new situations
Manager
Loylty Rewardz Management Pvt Ltd
08.2013 - 09.2015
- Managing Loyalty Program in Region.
- New partner acquisition.
- Managing retail partners already partnered in Loyalty Program.
- Program integration & Launch at new retail partners.
- Using Analytical tools to bring intelligent customer acquisition & engagement programs.
- Targeted marketing communication backed by data.
- Engaging with MDs/CEOs/Marketing Heads/ Finance Heads and developing rapport at each level.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Manager, Corporate Sales
I Sodexo
11.2010 - 07.2013
- Responsible for new business development of Sodexos’ Benefits and Reward Services.
- Building relationship and making sales presentations to Business heads of prospective clients.
- Captured new potential avenues of gifting revenue from Employee Engagement programs.
- Increased sales volume by acquiring new business from various manufacturers helping them find great solutions in their Channel Engagement & Loyalty program.
- Achieved1 Mn USD of annual revenue from sale of Gift Vouchers & Meal Vouchers.
Senior Executive
Godrej & Boyce Mfg Corp Ltd
12.2009 - 10.2010
- Managed 10+ dealers and 1 Modern trade dealer for the region
- Achieved budgeted turnover of $0.75 Mn in primary sales
- Instrumental in rolling out various campaigns and offers to elevate dealer contribution
- Provided on-floor sales associates to improve brand sales in dealer stores
- Ensured that channel partners had excellent ROI.
Sales Officer
Sales I Philips Electronics India Pvt Ltd
06.2008 - 11.2009
- Managed distributor network for 2 cities and 4 towns of India’s largest lighting & consumer durable company
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans
- Prepared sales reports with informative graphs and charts to outline key market trends.
Education
MBA - Sales & Marketing
Amrita School of Business
Coimbatore, TN, India04.2006
Bachelors in Engineering - – Civil
Birla Vishwakarma Mahavidyalaya
Gujarat, India05.2004
Skills
- B2B sales, Large account sales, Enterprise sales
- Account Management & Customer Relationship Management
- Implementation Strategies & Projects
- Team Management, Coaching & Mentoring
- Microsoft Dynamics, Sales force, Microsoft Office, Smart Sheet, Inventory Management systems as Cantaloupe/Seed systems, Self-checkout kiosks and payment terminals
- Proven in working within tight deadlines and fast-paced environment
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Organized and detail-oriented with strong work ethic
Accomplishments
2020 & 2021 – WE SHARE award – Recognized for hard work & challenging others to achieve more.
2017 / 2018 - Sales Excellence Club – Compass Group (Asia Pacific) - For achieving more than 120% of targeted budget.
2012 - Highest gifting business for the branch of 1 Million USD in 2012
Timeline
National Implementation Manager
Compass Group, Canteen
01.2022 - Current
Regional Account Manager
Compass Group
07.2019 - 02.2022
Regional Sales Lead
Compass Group, India
10.2015 - 04.2019
Manager
Loylty Rewardz Management Pvt Ltd
08.2013 - 09.2015
Manager, Corporate Sales
I Sodexo
11.2010 - 07.2013
Senior Executive
Godrej & Boyce Mfg Corp Ltd
12.2009 - 10.2010
Sales Officer
Sales I Philips Electronics India Pvt Ltd
06.2008 - 11.2009
MBA - Sales & Marketing
Amrita School of Business
Bachelors in Engineering - – Civil
Birla Vishwakarma Mahavidyalaya
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