Adaptable and compassionate professional with over 5 years of diverse experience in healthcare administration, patient care, and education, including hospital and home settings. Skilled in reception, scheduling, data entry, and client services. Passionate about culturally safe, equitable care, with a strong commitment to Indigenous-specific anti-racism, humility, and BC Cancer’s reconciliation goals. Proven ability to handle sensitive information, support vulnerable populations, and manage high-volume administrative tasks efficiently and empathetically.
Overview
8
8
years of professional experience
Work History
Crew Member
McDonald's Restaurant
04.2025 - Current
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Pharmacy Assistant
Loblaws Pharmacies- The Real Canadian Superstore
06.2023 - 11.2023
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Counted and labeled prescriptions with correct item and quantity.
Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Early Childhood Educator
Kinder Heart Montessori
09.2022 - 11.2023
Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
Adapted teaching methods and materials to meet diverse needs of children, ensuring inclusive learning experience.
Early Childhood Educator
Garderie le bons Eleves
05.2021 - 09.2022
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
Collaborated with colleagues on curriculum development, sharing best practices to improve overall instruction quality across the school.
Home Caretaker
Private Home
03.2019 - 05.2022
Assisted the patient to meet daily needs (feeding, grooming, medicine administration).
Communicated effectively with family members regarding client updates or concerns about their loved one's wellbeing.
Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Administrative Assistant
Guru Nanak Super Speciality Hospital
06.2017 - 07.2018
Scheduled patient appointments and maintained daily booking logs.
Verified and recorded cash transactions for appointments.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.