PAWANDIP KAUR
Sacramento
Summary
Over 9 years of experience in Software Quality Assurance and Testing, specializing in SDLC methodologies such as Agile and Waterfall. Proven ability to document, review, and execute test cases based on User and System Requirements, ensuring comprehensive test coverage. Extensive manual testing experience for web-based applications, with proficiency in QA tools including FogBugz, TFS, and Jira. Strong leadership skills demonstrated through effective team management and collaboration with developers and analysts to resolve technical issues and achieve project goals.
Overview
11
11
years of professional experience
Work History
System Tester
California Franchise Tax Board
Sacramento
01.2025 - Current
- Applied Systems Development LIfe Cycle (SDLC) methodologies to plan, develop, implement, and maintain information systems.
- Collaborated with database administrators, network engineers, and project managers to ensure system compliance, performance, and security.
- Reviewed and interpreted technical documentation, functional requirements, and design specifications to ensure accurate implementation.
- Created detailed test documentation, including test plans, test cases, and test scripts for multiple FTB projects.
- Executed various testing phases such as system integration, regression, and user acceptance testing.
- Identified, logged, and tracked defects using Team Foundation Server (TFS); coordinated with developers and project managers for resolution.
- Conducted data validation and analysis using SQL Server and Andi to ensure data integrity and system accuracy.
- Participated in Crawl-Walk-Run (CWR) release activities, validating post-deployment functionality and stability.
- Provided on-call support to troubleshoot and resolve system or data-related issues after deployment.
- Applied federal, state, and departmental IT policies and procedures to testing activities and documentation.
- Performed risk assessments and implemented mitigation strategies to minimize operational disruptions.
- Managed multiple priorities in a fast-paced environment, ensuring timely and high-quality deliverables.
- Worked independently and collaboratively, demonstrating strong initiative, accountability, and attention to detail.
- Adapted quickly to evolving organizational structures, testing methodologies, and project requirements.
- Gained hands-on experience with FTB’s EDR System Systems (Personal Income Tax and Business Income Tax) System.
- Environment: Pega, TFS, Excel, SQl Server, ANDI, Windows, Sharepoint, IBM InfoSphere Information Server, FileZilla
Lead Principal Quality Assurance
Rubicon Technologies
Sacramento
03.2018 - 12.2024
- Planned and managed the implementation of software quality assurance activities and projects to support diverse business needs.
- Collaborated with call center managers to enhance business processes and identify potential system performance issues.
- Leveraged budgeting expertise to efficiently manage test bed buildout and maintenance, adopting virtualization processes to reduce equipment costs.
- Coordinated resources (both onsite and offshore) to implement new test strategies, including Automation and Sanity Suite Regression, resulting in the development of best practice models.
- Led teams in successfully completing various vendor integration projects and launching new applications.
- Played an active role in QA processes and activities from project inception through deployment and maintenance.
- Mitigated QA risks by escalating issues to senior management and collaborating with cross-functional teams to ensure high testing quality.
- Developed detailed Business Requirement Documents (BRDs) to outline project objectives, scope, and stakeholder needs.
- Conducted complex functional, application, and regression tests, planned and implemented automated testing, and ensured timely releases of products and production escalation patches while directing a team of 11.
- Created and maintained project schedules, prepared milestone reviews, and organized design reviews, overseeing both automation and manual test execution.
- Monitored productivity metrics, including defect identification, test case creation by engineers, and the automation of regression suites.
- Fostered and maintained strong relationships with development, marketing, and support teams.
- Cultivated a positive work environment, enabling all team members to contribute their best work.
- Environment: .NET, Jira, Parts, Excel, SQL Server, Windows
Sr. QA Analyst
Stamps.com
Los Angeles
03.2016 - 01.2018
- Collaborated with a dynamic team in an Agile environment to deliver high-quality results efficiently.
- Executed the complete software testing lifecycle, including Requirement Analysis, Test Planning, Test Case and Script Development, Test Execution, Test Reporting, Test Result Analysis, Defect Retesting, and Test Closure.
- Reviewed the Business Requirement Document (BRD) and Functional Requirement Document (FRD) and developed test plans and test cases using Excel.
- Conducted front-end GUI testing, verifying error messages, color schemes, scroll bars, tooltips, font consistency, spellings, tab indexing, link functionality, combo box values, help manuals, shortcut keys, and boundary analysis.
- Performed various testing types, including Smoke, Functional, Integration, Regression, Compatibility, and System Testing at different stages of application development.
- Designed, developed, executed, and maintained test scripts for manual testing.
- Conducted compatibility testing across multiple browsers (Firefox, Internet Explorer, Safari, Google Chrome) and operating systems (Windows 7, Mac).
- Performed database (backend) testing by executing SQL queries.
- Logged and tracked defects using FogBugz, coordinating with cross-functional teams to ensure issue resolution.
- Participated in daily test status meetings with team members.
- Provided regular test status reports to the QA Manager.
- Environment: Java, FogBugz, SQL Server 2010, TOAD, Windows X7, IE68/9, Firefox, Google chrome, Safari
QA Analyst
Cineverse Corp. (Formerly Cinedigm)
Los Angeles
11.2014 - 02.2016
- Collaborated in a sprint team with business analysts and developers using Agile (SCRUM) methodology.
- Extensively reviewed Requirements Documents during the pre-testing phase to understand and analyze project vision, goals, specifications, and requirements, creating and configuring test cases in TFS, and associating them with the developed test requirements.
- Developed detailed manual test cases and scenarios based on specified requirements.
- Created the Requirements Traceability Matrix and defined input requirements to document the Business Requirements Specifications.
- Participated in QA processes and activities from project inception through deployment and maintenance.
- Mapped test cases to Business Requirements Specifications using the Requirements Traceability Matrix.
- Conducted Smoke, Functional, GUI, Integration, Regression, Compatibility, Backend, and System Testing during releases, and collaborated with developers to resolve technical issues.
- Performed compatibility testing across multiple browsers (Firefox, Internet Explorer, Safari, Google Chrome).
- Prepared and executed complex SQL queries, including JOINS, to validate backend data.
- Responsible for entering and tracking bugs in TFS and reporting defects to developers for modification requests.
- Generated and analyzed reports using TFS.
- Environment: .NET, TFS, SQL Server 2008, Windows Vista, IE8, 9, Firefox, Safari (Ipad)
Education
Bachelor of Arts -
California State University Fresno
Fresno, CASkills
- Windows
- Mac operating system
- Internet Explorer
- Firefox
- Google Chrome
- Safari
- XML
- SQL
- HTML
- SQL SERVER
- MySQL
- Microsoft Access
- TFS
- Jira
- FogBugz
- MS Excel
- ANDI
- VMware workstation
- MS Office Suite
- Sharepoint
- FileZilla
- IBM InfoSphere Information Server
Accomplishments
- Led a team of 11 testers in software testing, ensuring timely delivery of high-quality releases and consistent achievement of excellent results
- Assigned to a critical team for the Crawl, Walk, Run (CWR) methodology implementation on the FTB EDR systems, contributing to the successful execution of complex tasks and ensuring smooth progression through all phases.
Languages
Punjabi
Professional
Hindi
Limited
References
References available upon request.
Timeline
System Tester
California Franchise Tax Board
01.2025 - Current
Lead Principal Quality Assurance
Rubicon Technologies
03.2018 - 12.2024
Sr. QA Analyst
Stamps.com
03.2016 - 01.2018
QA Analyst
Cineverse Corp. (Formerly Cinedigm)
11.2014 - 02.2016
Bachelor of Arts -
California State University Fresno