Pawandeep Kaur Gill
Humboldt,SK
Summary
Proven track record in enhancing customer satisfaction and sales revenue at Seven Eleven and Petro Canada, showcasing exceptional customer service and cash handling abilities. Excelled in high-stress situations through effective problem-solving and teamwork, significantly improving store operations and customer experience. Demonstrated flexibility and a goal-oriented approach, adept at multitasking and time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
Seven Eleven and Petro Canada
11.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Food Counter Attendant
McDonald's
02.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Assisted customers with information regarding menu offerings and nutrition information.
- Reconciled cash drawer and corrected any errors.
Robot Operator
Kisko Products
02.2022 - 02.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
Education
Financial Management - Finance
Cdi College
Montreal, QC09.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
- Cash Handling
- Flexible Schedule
Languages
English
Upper intermediate (B2)
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Sales Associate
Seven Eleven and Petro Canada
11.2023 - Current
Food Counter Attendant
McDonald's
02.2023 - Current
Robot Operator
Kisko Products
02.2022 - 02.2023
Financial Management - Finance
Cdi College
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