To secure a Quality Assurance Supervisor position by leveraging my expertise in quality production processes, ensuring food products meet SQF standards, and utilizing my skills in performance monitoring, food safety, food quality, and root cause analysis.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Assurance Coordinator
Mother Parkers Tea & Coffee
04.2025 - Current
Led quality assurance initiatives to enhance product consistency and compliance with industry standards.
Developed and implemented quality control procedures to improve operational efficiency across production lines.
Mentored junior QA staff, fostering a culture of continuous improvement and adherence to best practices.
Conducted thorough audits of production processes, identifying areas for enhanced quality measures and corrective actions.
Collaborated with cross-functional teams to resolve quality issues, ensuring timely delivery of high-quality products.
Streamlined documentation processes for quality assurance protocols, enhancing traceability and accountability within operations.
Provided valuable support to Quality Assurance team in maintaining up-to-date documentation related to HACCP plans and procedures.
Ensured compliance with food safety regulations by strictly adhering to HACCP guidelines throughout the dough preparation process.
QA Lead Project Role
Mother Parkers Tea & Coffee
09.2024 - 03.2025
Led quality assurance initiatives to enhance product consistency and compliance with industry standards.
Developed and implemented testing protocols that improved defect identification rates across product lines.
Mentored junior QA team members, fostering skill development and knowledge transfer in quality processes.
Collaborated with cross-functional teams to integrate feedback loops for continuous improvement in production workflows.
Conducted root cause analysis on quality issues, driving corrective actions that minimized recurrence of defects.
Streamlined documentation practices to maintain accuracy and traceability of testing results and quality metrics.
Oversaw audits of QA processes, ensuring adherence to regulatory requirements and internal standards.
Championed adoption of automated testing tools, resulting in increased efficiency in the QA lifecycle management.
Quality Assurance Technician
Mother Parker’s Tea & Coffee
10.2019 - 10.2025
Verify records of finished goods to ensure they meet quality standards and specifications.
Construct and update SOP’s, work instructions, form and OPL’s based on quality procedures.
Complete product forward and backward trace.
Collect and evaluate incoming materials against quality standards and specifications.
Report food safety and quality issues to personnel authorized to initiate corrective actions.
Support food safety, quality, regulatory, and customer audits.
Collect and prepare samples for incoming flavors and external lab testing.
Conduct GMP & glass inspections, initiating follow-up for non-conformance.
Verify and archive records and documents of finished products.
Initiate quarantine processes for out-of-specification materials and finished goods.
AQL and release finished goods that meet quality standards.
Perform calibration of metal detectors and utilize software such as AX, Intelex, EAM, Probat, and Majik.
Support customer complaint investigations and other assigned duties.
Quality Control & Quality Assurance Technician
Del Monte Fresh Produce (Canada) Corp.
08.2018 - 10.2019
Conducted pre-operational inspections to ensure adherence to CFIA requirements.
Enforced HACCP requirements as per QA Management direction.
Monitored pre-requisite programs and reported non-conformances to QA management.
Monitored adherence to CCPs per Del Monte Fresh Food Safety guidelines.
Performed allergen and environmental swabbing for microbiological analysis.
Monitored freezer/cooler temperatures daily to ensure product integrity.
Inspected raw materials to ensure they met Del Monte standards.
Verified and reviewed product labels for compliance with CFIA guidelines.
Conducted risk assessments and root cause analyses for deviations.
Operated, calibrated, and maintained laboratory equipment.
Monitored water analysis and disinfectant levels to ensure compliance.
Conducted shelf-life studies through sensory and visual evaluations.
Education
Chemical Laboratory Technician Diploma -
Durham College
04.2018
Skills
Attention to Detail: Highly attentive to detail, ensuring that all documentation is completed without errors, and that all entries are consistently accurate and fully compliant with established protocols
Quality Management Systems (QMS): Expert in implementing and maintaining QMS aligned with SQF standards
Advanced Problem-Solving Abilities: Leverage analytical thinking and structured methodologies, such as Root Cause Analysis (RCA) and the 5 Whys technique, to identify the underlying causes of quality issues and implement effective, long-term solutions
Expertise in GMP Compliance: Deep understanding of Good Manufacturing Practices, ensuring that all processes adhere to industry standards and regulations, and actively promoting a culture of compliance and continuous improvement
Leadership and Training: Strong ability to lead teams and develop training programs focused on quality and GMP
Project Management: Experienced in managing complex projects, ensuring timely delivery and adherence to quality standards