Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Pawandeep Kaur

Halifax

Summary

Good communication skills and interpersonal skills

Self-motivated and responds to supervision.

Experience Associate in research, Data Analysis, Strategy Management, Client Relations, and Operations management.

Proven track of meeting deadlines and daily targets.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Inkeros Inc.
11.2023 - 09.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Sales Representative

Apex Focus Group
02.2023 - 10.2023
  • Built relationships with customers to encourage repeat business.
  • Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
  • Enhanced team productivity by collaborating on strategies to improve call center performance metrics.

Education

Post Graduate Certificate in HRBM

Algoma University
Brampton, ON
08.2024

BBA - Business Administration

Guru Nanak Dev University
Punjab, India
08.2021

Skills

    Leadership Team Management, Communication, Task Management, Quality Management Material handling, Customer Relation

    Advanced understanding of basic office applications, including MS Office (Word,Excel, PowerPoint, Outlook

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Additional Information

Reference- akohli1@blueocean.ca

Apurv Kohli

7828820754

Timeline

Customer Service Representative

Inkeros Inc.
11.2023 - 09.2024

Sales Representative

Apex Focus Group
02.2023 - 10.2023

Post Graduate Certificate in HRBM

Algoma University

BBA - Business Administration

Guru Nanak Dev University

Similar Profiles

CREATE PROFILE
Pawandeep Kaur