Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pawandeep Kaur

Cambridge,Canada

Summary

To help an organization achieve its overall goals by performing the tasks allotted to me under my job description in the most effective and efficient manner so that I can attain personal goals while achieving professional goals.

Overview

7
7
years of professional experience

Work History

Senior Scheduling Coordinator

Toronto Truck Driving School
10.2023 - Current
  • Answering phone calls and emails, and conducting in-person visits.
  • Making phone calls and sending emails reminding people of appointments
    Scheduling appointments in a database.
  • Communicating with Clients/ Student about appointment availability.
  • Performing billing duties.
  • Resolving scheduling conflicts.
  • Managing internal staff schedules and accommodating special requests.
  • Increased client/ Student satisfaction by maintaining clear communication of their schedules and upcoming appointments.
  • Order office supplies and maintain inventory.
  • Preparing classroom such as making copies and maintaining a steady inventory of applications and forms.
  • Update student cards and information.

Receptionist / Customer Service Representative

Toronto Truck Driving School
04.2019 - 01.2023
  • Greet and welcome guests as they arrive at the office.
  • Direct visitors to the appropriate team member.
  • Answer phone inquiries and provide accurate information about the school and our programs.
  • Respond to emails and social media messages in a prompt and professional manner.
  • Communicate with students regarding absences, availability, late arrivals for lessons, reminders of due dates and upcoming courses
  • Communicate and coordinate with instructors, administrators and scheduling regarding student absences, availability, and late arrivals for lessons.
  • Perform clerical duties such as making copies and maintaining a steady inventory of applications and forms.
  • Update student cards and information.
  • Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
  • Receive, sort, and distribute mail and deliveries.

Assistant Administrator (safety)

Truck X Talent
02.2018 - 03.2019
  • Driver hiring by getting the application filled by drivers and maintaining required documents such as CVOR/ABSTRACT, Driver Licence, Passport /Fast card
  • Kept a constant follow-up on the driver's approval in the insurance
  • Maintained the driver's record in the excel sheets.
  • Familiar with electronic logs- technical support and customer service

Education

Supply Chain Management - Logistics And Supply Chain Management

Northern College
Toronto, ON
04.2019

Masters in Commerce -

Punjab University
04.2017

Skills

  • Analytical skills
  • Logical skills
  • Problem-solving skills
  • Reliable
  • Organized
  • Energetic
  • Effective communicator
  • Interpersonal skills
  • Mediation skills
  • Negotiation skills
  • Teamwork
  • Quick learner
  • Word
  • Excel
  • PowerPoint

    • Staff Training and Development

    Staff Management

Timeline

Senior Scheduling Coordinator

Toronto Truck Driving School
10.2023 - Current

Receptionist / Customer Service Representative

Toronto Truck Driving School
04.2019 - 01.2023

Assistant Administrator (safety)

Truck X Talent
02.2018 - 03.2019

Supply Chain Management - Logistics And Supply Chain Management

Northern College

Masters in Commerce -

Punjab University

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Pawandeep Kaur