Pawandeep Kaur
Cambridge,Canada
Summary
To help an organization achieve its overall goals by performing the tasks allotted to me under my job description in the most effective and efficient manner so that I can attain personal goals while achieving professional goals.
Overview
7
7
years of professional experience
Work History
Senior Scheduling Coordinator
Toronto Truck Driving School
2023.10 - Current
- Answering phone calls and emails, and conducting in-person visits.
- Making phone calls and sending emails reminding people of appointments
Scheduling appointments in a database. - Communicating with Clients/ Student about appointment availability.
- Performing billing duties.
- Resolving scheduling conflicts.
- Managing internal staff schedules and accommodating special requests.
- Increased client/ Student satisfaction by maintaining clear communication of their schedules and upcoming appointments.
- Order office supplies and maintain inventory.
- Preparing classroom such as making copies and maintaining a steady inventory of applications and forms.
- Update student cards and information.
Receptionist / Customer Service Representative
Toronto Truck Driving School
2019.04 - 2023.01
- Greet and welcome guests as they arrive at the office.
- Direct visitors to the appropriate team member.
- Answer phone inquiries and provide accurate information about the school and our programs.
- Respond to emails and social media messages in a prompt and professional manner.
- Communicate with students regarding absences, availability, late arrivals for lessons, reminders of due dates and upcoming courses
- Communicate and coordinate with instructors, administrators and scheduling regarding student absences, availability, and late arrivals for lessons.
- Perform clerical duties such as making copies and maintaining a steady inventory of applications and forms.
- Update student cards and information.
- Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
- Receive, sort, and distribute mail and deliveries.
Assistant Administrator (safety)
Truck X Talent
2018.02 - 2019.03
- Driver hiring by getting the application filled by drivers and maintaining required documents such as CVOR/ABSTRACT, Driver Licence, Passport /Fast card
- Kept a constant follow-up on the driver's approval in the insurance
- Maintained the driver's record in the excel sheets.
- Familiar with electronic logs- technical support and customer service
Education
Supply Chain Management - Logistics And Supply Chain Management
Northern College
Toronto, ON04.2019
Masters in Commerce -
Punjab University
04.2017
Skills
- Analytical skills
- Logical skills
- Problem-solving skills
- Reliable
- Organized
- Energetic
- Effective communicator
- Interpersonal skills
- Mediation skills
- Negotiation skills
- Teamwork
- Quick learner
- Word
- Excel
- PowerPoint
Staff Training and Development
Staff Management
Timeline
Senior Scheduling Coordinator
Toronto Truck Driving School
2023.10 - Current
Receptionist / Customer Service Representative
Toronto Truck Driving School
2019.04 - 2023.01
Assistant Administrator (safety)
Truck X Talent
2018.02 - 2019.03
Supply Chain Management - Logistics And Supply Chain Management
Northern College
Masters in Commerce -
Punjab University
Similar Profiles
Jennifer DavisJennifer Davis
Assistant Director of Education at United Truck Driving SchoolAssistant Director of Education at United Truck Driving School
Amandeep SinghAmandeep Singh
CDL Graduate at Easy Truck Driving SchoolCDL Graduate at Easy Truck Driving School
ASHLEY SMITHASHLEY SMITH
Administrative Office Supervisor at Vision Truck Driving SchoolAdministrative Office Supervisor at Vision Truck Driving School