Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Delivered exceptional service, consistently meeting or exceeding performance metrics.
- Collaborated with team members to exceed sales targets and achieve company goals.
- Provided personalized product recommendations based on customers'' needs and preferences.
- Implemented strategies for upselling and cross-selling.
- Negotiated prices, terms of sales and service agreements.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Built strong relationships with clients, leading to repeat business and referrals.